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Hilton Reviews
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Reviews and experiences from TopCashback members who have shopped with Hilton.
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Hilton Reviews
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Date: Newest First
They screwed me out of cashback. This was clearly an eligible transaction.
mikejag | Apr 17, 2018
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Worthless. No credit given. Over $1k spent.
jmcentire | Apr 16, 2018
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Terrible. I didn't receive my cashback as promised and my follow-up regarding was all but ignored. PLEASE give me the promised cashback from this stay, now almost 5 months ago.
samuall | Dec 21, 2017
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Hilton does not give me any cashback.
haigh1970 | Dec 20, 2017
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Well, both claims opened for missing cashback have been denied. Surprise? Not at all. Small transactions seem to track fine, anything with a decent cashback amount, the merchant network finds and blankets the claim as "declined" for use of a special rate, promo code not listed on TopCashBack, or TopCashBack was not the last click-thru cashback site. Well, I have news for the merchant network - I book ONLY the regular rate for my Hilton reservations, I don't use any promo code, and I do not click through on any other cashback or rewards site. Take a glance at the reviews and you'll see that transactions that are supposed to have a decent payout of cashback seem to be primarily declined and cashback not delivered to the customer. This is WRONG. I love TopCashBack, but their merchant network used for Hilton needs to be investigated and Hilton removed from an offerring. I have my documentation to move forward on these transactions. Over $150.00 in cashback through two transactions - I'm not taking a blanket response as the end-all this time. I see too many similar outcomes to mine to just let this continue to happen.
psheeder | Dec 19, 2017
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Did everything right, yet no cash back
ALEXPER7 | Dec 12, 2017
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Time and time again transactions don't track or track at $0.00 payable and have been valid Blue tier HHonors (standard rates - no discounts). I have multiple transactions that have yet to be resolved, 2 of which are high-dollar transactions that are supposed to have over $100 cash back each. I'm on the verge of filing a formal complaint with the State Attorney General's Office and the Fair Trade Commission. Stay far away unless you want to take a chance. I have never had as much trouble with a merchant with Top Cash Back as I have with Hilton! Unfortunate!
psheeder | Dec 07, 2017
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Eligible order payback is 0 !!
evgenyz | Dec 02, 2017
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No reason for denied payment
Amazonannie | May 25, 2017
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In general, they are not very generous about chash backs.
ogoldfarb | May 09, 2017
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Cashback tracks but doesn't pay; unable to appeal decision. Same booking through a different site tracked and paid correctly. Avoid!
linglingfool | Jan 08, 2017
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I reserved through topcashback and standard rates.... Either deined or confirmed 0. Cheating
Syn | Nov 10, 2016
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third purchase, it never tracks and a decline follows after chasing it back with support team
dimon84 | Oct 31, 2016
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Have made 4 confirmed purchases, never received cashback.
mmccormi223 | Jun 30, 2016
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slow to credit then revoked it again.
fischchr | Feb 20, 2016
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Hilton cashback posts as zero on more than 5 attempts. Booking standard rates.
mwk190 | Jan 12, 2016
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I never seem to get any cashback for these purchases :(
jpf8556 | Jan 06, 2016
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bad, I did not anything cash back from this hotel. It is taking forever
cfyang | Dec 23, 2015
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