TopCashback Help - Frequently Asked Questions

I have a question about a Missing Cashback Claim that I have already submitted

OK, so your transaction didn't track and you submitted a Missing Cash back Claim - but now there is something you're not too sure about. This is the place to look for answers....

Here you can see the journey your claim will take:

Missing Cashback Claim Process


« TopCashback FAQs and Help Overview
Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

Did you know?

"Fair Play is at the heart of our culture—that means striving to do what’s fairest for you and our employees."
Customer care team