Staples Reviews and Feedback
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Staples Reviews

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Reviews and experiences from TopCashback members who have shopped with Staples. Review this merchant
Staples Reviews
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Inconsistent time to review and approve
  jmcneely79 | Oct 20, 2017 Report Abuse
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Was SUPER fast to leave cashback, but they deny MANY claims!
  shojus | Sep 13, 2017 Report Abuse
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cashback is easy but store not better with age
  rob0d | May 07, 2017 Report Abuse
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Need to have empty cart before clicking through top cash back link.
  kozment | Mar 14, 2017 Report Abuse
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Cashback is inconsistent and unclear at times as to what part of an order will or wouldn't receive cash back.
  rayjr13 | Feb 21, 2017 Report Abuse
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I buy from Staples often and don't always keep track. I seem to think that I have bought from Staples twice more than what is showing in my account. Really don't have the time to go back and research it, but will keep better track in the future.
  JackieCarroll | Jan 30, 2017 Report Abuse
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They did not recognize I had picked up the ordered item, but rectified it once I contacted them.
  | Sep 28, 2016 Report Abuse
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I was very surprised that Staples changed their cashback policy and no longer gives cashback on Tablets and desktops! They had always done so in the past. Just bought 2 tablet computers for $2000 and then discovered no cashback only on the accessories. Not good Staples but at least now I know.
  MOSSTBEAR | May 10, 2016 Report Abuse
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Cashback was simple!
  arkeenan | Dec 08, 2015 Report Abuse
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Staples cashback tracking is slow and payment unpredictable
  MOSSTBEAR | Jun 24, 2015 Report Abuse
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I order from Staples 3 or 4 times a month. I chase my cashback 2 or 3 times a month. It's great to get the cash back, but I am putting in a lot of time to get it back.
  JackieCarroll | May 24, 2017 Report Abuse
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meh , Not my favorite store, that's a fact!
  shojus | Feb 08, 2017 Report Abuse
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Hi.. my review relates to the delivery of the purchased goods...please pass on to Staples if possible. Purchased items were packaged poorly or not packaged at all and one was delivered two weeks later than estimated. Chair mat was thrown on the front porch without any packaging; it was dirty and had to be cleaned up before using. The office chair came in a box, but the parts were not wrapped/protected sufficiently and consequently the chair arms rests were scratched by the heavy metal chair base, which appeared to bounce around during shipping. The performance/standard of the Staples in-house delivery service is well below that of USPS, UPS, or FEDEX. Thanks
  EnriqueFeliz | Nov 24, 2016 Report Abuse
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I didn't get cash back, presumably because I used a coupon. Cash back is available through other sites while using the same coupon. I'm going to use other cash back sites for Staples from now on.
  uvjustin | Jul 21, 2021 Report Abuse
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i do not know why I did not get any cash back.
  Why | Dec 19, 2020 Report Abuse
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Looks like Staples laptop purchase did not earn cachback which makes no sense why it should not
  imniki | Jan 23, 2020 Report Abuse
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Disappointed that they did not honor the last 3 purchases I made through Topcashback.
  pghphil | Dec 19, 2019 Report Abuse
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Completely unreliable. Random cancelatons. Random delays. Random payouts.
  d2berkovec | Nov 15, 2019 Report Abuse
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Cash back should be received and says $0. There was no browser interruption/other site visited between top cash and staples, nor a change to the item delivered. It is valid. Not the first time with issues with this vendor providing topcash.
  amberwert | Aug 26, 2019 Report Abuse
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the cash back calculation is often lower than promised
  R2DToo | Jun 22, 2019 Report Abuse
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Staples never posts CB until I file a claim. It's always resolved in my favor and I eventually get the CB.
  emiller | Jan 09, 2018 Report Abuse
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Wasn't given cash back on most of my order. No exclusion provided prior to order. Won't shop there again.
  clsmitchell | Sep 22, 2017 Report Abuse
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It is a hit or miss. Even if I submit my proof of purchase, sometimes I still don't get paid the money. I guess I ought to be grateful for the low payout at Staples.
  snupie | Aug 13, 2017 Report Abuse
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Declines almost ALL cashback and gives almost nothing! I rarely do business with Staples anymore...
  shojus | Apr 18, 2017 Report Abuse
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No payout No payout No payout No payout No payout
  nateogreato | Mar 15, 2017 Report Abuse
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