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Best Buy Reviews
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Reviews and experiences from TopCashback members who have shopped with Best Buy.
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Best Buy Reviews
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Date: Newest First
5 months in and the cashback is still pending...
sbobyr | Mar 27, 2020
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no cashback from this store
tigerhorse | Oct 30, 2019
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Its a disappointment using this site anymore. I use retailmenot now mostly
diamonds550 | Mar 19, 2019
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Very slow, one transaction pending 8 months later.
braclark | Feb 06, 2019
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Declined, even though purchased item wasn't on their exclusion list
binman1 | Dec 14, 2018
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Bought a 1500 dollar computer got 78 cents. There is no way to tell what qualifies and what doesn't.
blueferral | Nov 27, 2018
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we specifically shopped for a freezer online so I could earn cashback and it says wasn't accept. I think this is ridiculous.. there was no restrictions when i clicked thru.. so after spending $700 online we didn't get our points. I could have just bought giftcards with another site and made more money gaining points for that purchase. was very disappointed for making a large purchase and not geting anything from it
bubblesam07 | Nov 18, 2018
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super "fast"... took them 6 months to pay your $2 cashback!!!
brant | Oct 30, 2018
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Not a friendly merchant, have to wait a year to get cashback, unlikely to make big purchase
moreback298 | Jul 09, 2018
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Nothing ever credits from this store. All tickets get denied with no explanation.
haganla | Jul 09, 2018
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Takes ten weeks to verify my purchase and get the TopCashBack payout??? Never again...
clyone | Apr 22, 2018
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Don’t use TopCashBack for Best Buy purchases. Best Buy never pays
Kevinpeterson | Mar 23, 2018
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My purchase with Best Buy was denied. It has been over four months trying to resolve the case but still no action. Don't count on cash back from Best Buy as their philosophy clearly is to deny, deny, deny. Sound familiar?
hfleece | Jan 06, 2018
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Best Buy has been a very unreliable payor. I had three large transactions, all large dollar, that were denied for no apparent reason, and no explanation was provided. I filed resolution claims, and I was advised the first one was approved. Later, it reverted to a $0 payout. I never heard back re: the second and third claims. Of course, my small purchase transactions were approved and paid without issue.
trlsimon | Dec 26, 2017
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They revoke the cashback!!!!!!!!!!
pfiolek | Oct 11, 2017
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over 40 transactions, all got declined cashback even though it met all the terms.
chungenhung | Oct 10, 2017
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Denied for purchase of a Samsung Galaxy S8 which is not excluded. Lodged claim so hopefully it will get favorably resolved but I am not holding my breath.
hfleece | Sep 16, 2017
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Purchased a $500 fridge and BestBuy denied the cashback with no explanation.
Member31351946451 | Sep 13, 2017
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Never works, always states denied or doesn't post at all :/
aviralmsharma | Sep 11, 2017
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Why has cashback been declined on every movie except one . I bought over ten different movies and have only .30 to show.. I think iI will stick with ebates. It may only be 1% buy that is better than getting 0%.
mikebrinson | Aug 31, 2017
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Made two hard drive purchases, separately, used a regular credit card, no coupons - both transactions declined.
philipross | Aug 09, 2017
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Declined all my qualified purchases since July, very disappointed.
humj08 | Aug 06, 2017
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Best Buy is not paying out on legitimate purchases. I don't know if it's Best Buy or TopCashBack's issue, but the bottom line is that somebody is defrauding customers.
Kevinpeterson | Jul 30, 2017
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Frequently cashback is declined for no apparent reason with this vendor. My purchases are not part of the exclusion list. The Topcashback site fails to allow me to input a customer service claim for the Best Buy transactions as well -- the site reports that I must supply the order ID before I can file the claim, however, the site is reporting that message while the Order ID field is populated. Very frustrating...
Quaksyx | Jul 16, 2017
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They deny every transaction I make. There is no reason for it. I am doing everything correct. Very disappointing.
bdavison2011 | Jul 05, 2017
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