Happy Agoda customers are rewarding the company with four- and five-star ratings on Trustpilot. Many are calling the travel site “very easy” to navigate and a “convenient” way to book a hotel, flight, or resort. Meanwhile, others are touting Agoda’s great and competitive prices. Plus, it offers “pretty good cash back,” writes a user.
There are Agoda reviews applauding the customer service team for its quickness and ability to resolve issues. One traveler says he made a mistake with a hotel booking and reached out to an Agoda rep, who “was very kind to assist in facilitating a new booking and refund the mistaken one.”
