Why hasn't my cashback been confirmed yet?

The status of the transaction is not as important as the transaction actually appearing in your account. While some merchants process transactions through the various stages, others seem to keep transactions as pending and then jump straight to payable.

Please click here for more information about what the different status of cashback mean (pending, confirmed payable).

« TopCashback FAQ's and Help Overview

Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

Did you know?

"Fair Play is at the heart of our culture – that means striving to do what’s fairest for you and our employees. "