TopCashback Help - Frequently Asked Questions

What is Top Up?

In order to ensure you receive the best cashback rates we sometimes add a bit extra money on top of the rate we get from the retailers. We call this top up and it’s included within the retailer rates you see on the website.

Whenever you see a top up amount in your earnings this is money that we’ve put towards the rate available at the time of purchase.

Top up isn’t available on ever cashback offer and so if you do see this as zero, don’t worry. It just means that there was no top up available on that purchase.

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