TopCashback FAQs and Help

My transaction has been declined

If your transaction is showing as declined or has a line through the amount, then the merchant has declined your cashback transaction.

If this applies to you, please lodge a missing cashback claim and we'll be able to look into it further for you.

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Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

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