TopCashback Help - Frequently Asked Questions

I didn’t receive the notification email for my Visa® Prepaid Card. What should I do?

The notification email will have come from with a subject line of “Your TopCashback Reward has Arrived!”. Please check your spam/junk folder as well as your standard email folders to ensure that it hasn’t gone in to one of those. If you still can’t see the email then please raise a support ticket from within your TopCashback account and we can arrange for the email to be resent to you.

« TopCashback FAQ's and Help Overview
Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

Did you know?

"Fair Play is at the heart of our culture – that means striving to do what’s fairest for you and our employees. "
Customer care team