TopCashback FAQs and Help

I asked for payout by ACH - why haven't I received it yet?

When we have processed your payout request (which we normally do every few days), then we will send you an email. The cashback should then reach your bank account with 4 working days.

From time to time this may take a little longer - but if you feel the time taken since requesting your payout has been excessive, then please let us know.


« TopCashback FAQ's and Help Overview
Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

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"Fair Play is at the heart of our culture – that means striving to do what’s fairest for you and our employees. "
Customer care team