TopCashback FAQs and Help

How do I make a purchase that totals more than the amount on my Visa® Prepaid Card?

To use your card on a purchase that totals more than the amount on the card, tell the cashier that you want to split the transaction and the current balance on your card. Then, use a different form of payment (cash, cheque, your own personal card, etc.) for the difference. Most stores will let you split a transaction, but it depends on their policy. If an online merchant’s website doesn’t let you split the transaction, you can try calling the website’s customer service number. They may split the transaction for you over the phone.


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