How do I check the balance of my Visa® Prepaid Card?

You can check your balance, card details, delivery dates, PINs, spend history and more online at any time. Log into your Wallet and click on a card or click on the original email that was sent to you. If you have a plastic card, turn it over and check the back for a reminder of the website and phone number where you can call us with other questions.

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Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

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