TopCashback Help - Frequently Asked Questions

Email Authentication FAQ

The authentication email

We really want to ensure we have your information correct, so that we can help to make your time with TopCashback as smooth as possible.

In particular, we need to make sure we have your correct email address - and we'll help you to earn as much cashback as possible.

You will receive an authentication email as soon as you join TopCashback.

Simply click the link in the email in order to authenticate yourself.

If the link does not work (or your email client does not allow you to click the link), please copy and paste the link into an internet browser.

What is authentication?

We need to authenticate the email addresses of our members in order to ensure we have up to date and accurate information. This will help us to ensure genuine usage. Ultimately this is to provide members with a better and more secure service.

If your address is incorrect or no longer in use, please change it in your account settings. Remember this will also change your login email!

We have never and will never pass your email address to any third parties. You can also unsubscribe at any time.

Didn't receive the email?

If you didn’t receive the email, then please check your junk or spam folder, as sometimes email providers interpret emails incorrectly!

It will also help if you add (and to your safe senders list.

If you can still not see the email then if you send a blank email to with just the word authenticate as the email subject.

We will be able to manually authenticate your account (and you will no longer be prompted). This blank email must come from the email account you have registered on TopCashback.

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