Hotels.com Reviews and Feedback
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Hotels.com Reviews

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TopCashback members have been satisfied with booking their travel plans through Hotels.com – and they couldn’t wait to share why. Many appreciate the deals the service offers, including one customer who says that “using Hotels.com is the best way to save as you shop for your favorite place to stay.”

Other Hotels.com reviews discuss the amazing cash back they receive, which further adds to their savings. Some have pointed out how quick the payouts have been, too. “I never knew it would be this easy to get a payout,” raves a customer. Another agrees, writing that “the cashback process was really quick. Very happy with the turnaround.”

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Hotels.com Reviews
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I did not receive cashback with either of my transactions even though 9% was advertised.
  amandakotyuk | Nov 12, 2016 Report Abuse
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Does not trackback. Does not work with topcashback
  AlgirdasTalacka | Nov 03, 2016 Report Abuse
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Declined cashback after 3 months with no valid reason. Should have used Ebates instead
  manavshah33 | Oct 26, 2016 Report Abuse
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It never credits right, and I always have to file a support ticket. And then it credits at 4% when it should be 9%.
  helouc | Oct 18, 2016 Report Abuse
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Bad experience with Hotels.com through TopCashBack, they don't register my reservations, I have to constantly report payment not showing. I use this site all the time, and the Hotels.com is the only one I have been having issues with.
  lstrother | Sep 01, 2016 Report Abuse
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Wasn't clear enough; wasted many of my transactions. Why separate two groups?
  Abel | Aug 25, 2016 Report Abuse
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I have had several purchases from March which i have not been credited for
  shainaazkhan | Aug 24, 2016 Report Abuse
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In most cases 0 payable comes back so you have to claim for cashback allways
  AlgirdasTalacka | Aug 19, 2016 Report Abuse
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They used to be extremely reliable, but in the last couple of months they have only been paying half the time... with no explanation why other charges dont qualify.
  sshuman | Jul 27, 2016 Report Abuse
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I don't think hotels.com is crediting my cash back correctly
  crestline26 | Jul 10, 2016 Report Abuse
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90% of my transactions were not recorded. No cashback received from this retailer so far.
  lirapo7920 | Jun 23, 2016 Report Abuse
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Cash is not back after numerous stays. They simply progress the payable status to $0.00. I didn't check my cashback status for last year's stay until today. To my astonishment, I haven't been paid back at all. Angry!!
  yms901 | Jun 19, 2016 Report Abuse
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I never receive any cash back from them. They are the only ones who seems to decline it.
  mkdonaldson | Jun 14, 2016 Report Abuse
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this is very bad
  | Jun 06, 2016 Report Abuse
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Why didn't i receive cash back for hotels.com?
  mengchu520 | May 23, 2016 Report Abuse
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Booked a number of trips on hotels.com through this website. But only got cashback for one trip.
  lirapo7920 | May 05, 2016 Report Abuse
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First two bookings I made - linked directly through TopCashback, no cash back, reported as ineligible. Not a very good start.
  Grumbleduke | May 02, 2016 Report Abuse
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Clicks aren't registering. SLOW payback. Still waiting to get paid.
  highdeffish | Mar 07, 2016 Report Abuse
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Takes forever to get paid by these people. Two months of waiting is ridiculous!
  memoses | Jan 11, 2016 Report Abuse
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Half the time my purchases do not track OR they claim came via another source.
  szaban | Dec 31, 2015 Report Abuse
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Only paid 50% of the time. When you do get paid its months later
  bumper985 | Oct 04, 2015 Report Abuse
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same problem always, the cashback is shown "0" after my purchase, I need to apply the " Missing Cashback calim"every time.
  anitaso | Sep 01, 2015 Report Abuse
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Takes forever if you even get paid
  bumper985 | Aug 27, 2015 Report Abuse
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I didn't receive the cashback I was expecting from this merchant.
  LoriS | Aug 11, 2015 Report Abuse
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Horrible service it shows up as clicks and you have the amount spent but never converts. I started using a different site because topcashback.com doesn't work 90% of the time. [ed:topcashback-Hi there, I'm sorry if you've been having trouble with the tracking of your cashback. We'd be more than happy to take a look and offer some tips to improve this if you could send a support ticket in through the following link: www.topcashback.com/help/54 Thanks, TopCashback Support]
  bumper985 | Jul 01, 2015 Report Abuse
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