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Hotels.com Reviews

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TopCashback members have been satisfied with booking their travel plans through Hotels.com – and they couldn’t wait to share why. Many appreciate the deals the service offers, including one customer who says that “using Hotels.com is the best way to save as you shop for your favorite place to stay.”

Other Hotels.com reviews discuss the amazing cash back they receive, which further adds to their savings. Some have pointed out how quick the payouts have been, too. “I never knew it would be this easy to get a payout,” raves a customer. Another agrees, writing that “the cashback process was really quick. Very happy with the turnaround.”

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Hotels.com Reviews
	Great with some observation 2 out of 3 got accepted but as an overall great
	YAlmisfer \| Jul 09, 2024 Report Abuse
	It takes too long to get the cash back I've been waiting months for the cash back. It takes forever.
	cboydbarrett \| Apr 30, 2023 Report Abuse
	Takes way to long to get payout now!
	Kitty56 \| Jan 21, 2020 Report Abuse
	Cashback process was really quick. Very happy with the turnaround.
	thewanderingjames \| Nov 10, 2019 Report Abuse
	Fast tracking cashback, sometimes within hours. Couple of times it was let down, both times high dollar amount, coincidence!?? Overall good.
	mainframe5 \| Oct 07, 2019 Report Abuse
	Great deal!
	NataU77 \| Sep 25, 2019 Report Abuse
	Using Hotels.com is the best way to save as you shop for your favorite place to stay as you travel!
	pattybear \| Aug 01, 2019 Report Abuse
	Fast, accurate cashback.
	Homeshopper \| Jul 26, 2019 Report Abuse
	Using Hotels.com is the best way to save as you shop for your favorite place to stay as you travel!
	pattybear \| Jun 19, 2019 Report Abuse
	Quick and reliable
	Marli3333 \| May 31, 2019 Report Abuse
	Systematic "offender". Sometimes they lower the purchase amount so they can pay out less cash back, sometimes they deny claims arbitrarily.
	elzach \| May 15, 2019 Report Abuse
	Our stay was perfect! Only one stay away from a free vacay!
	pattybear \| May 05, 2019 Report Abuse
	I didn't receive any cash back for my booking in 2018 between April and May.
	ILoveSilk \| May 01, 2019 Report Abuse
	hotels.com is the most frequent website that I use, 1 free night per 10, plus cash back, is a great deal for me
	zeronad0208 \| Apr 30, 2019 Report Abuse
	Many of my reservations are missing...
	tiffany0331 \| Apr 17, 2019 Report Abuse
	cashback has been pending for more than 4 months, and it is still pending with unknown payout date!
	jojozhaozhao \| Apr 12, 2019 Report Abuse
	It won't show the weeks it just shows n/a
	Raging_Rachel \| Apr 12, 2019 Report Abuse
	Extremely selective in awarding cashback, when cashback is due. Also they reduce purchase amount to pay less.
	elzach \| Mar 28, 2019 Report Abuse
	Two of my purchases are showing no payment despite using the portal.
	JaniceLintz \| Mar 25, 2019 Report Abuse
	The best booking site for hotels! Cash back are usually fast!
	bantan83 \| Mar 19, 2019 Report Abuse
	I was supposed to get a 5% cash back and I got $0
	RaunaqChamdia \| Mar 17, 2019 Report Abuse
	Took close to one year to get the cash back and even then it was not the full amount.
	Aliakaouri \| Feb 18, 2019 Report Abuse
	Everything is within expected time range, but it could certainly improve to be faster
	jeffreyshen209 \| Feb 18, 2019 Report Abuse
	Terrible at tracking claims, then takes forever to do anything about it on a help ticket (if they do something). I'm trying to avoid them at all costs from now on.
	anro15 \| Feb 06, 2019 Report Abuse
	On 3 occasions, Hotels.com has given a lot of pushback on cashback claims. In 1 instance, they refused to pay out the advertised rate, and I didn't agree to their settlement. TopCashBack ultimately settled with me for a greater amount than what Hotels.com was offering. Another case, I settled for 50% of the expected amount. The third case, has been left pending for 6 months. The expected cashback for the transaction is $93. It seems as though the common denominator is when you spend more at Hotels.com during their periods offering higher cashback, they will do anything to avoid paying out. Due to this trend, they have completely lost me as a customer.
	garlicmouth \| Jan 12, 2019 Report Abuse

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