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Hotels.com Reviews

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TopCashback members have been satisfied with booking their travel plans through Hotels.com – and they couldn’t wait to share why. Many appreciate the deals the service offers, including one customer who says that “using Hotels.com is the best way to save as you shop for your favorite place to stay.”

Other Hotels.com reviews discuss the amazing cash back they receive, which further adds to their savings. Some have pointed out how quick the payouts have been, too. “I never knew it would be this easy to get a payout,” raves a customer. Another agrees, writing that “the cashback process was really quick. Very happy with the turnaround.”

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Hotels.com Reviews
	I get the promised cash back about 1/3 of the time, $0 back 1/3 and half the promised amount 1/3.
	ddutil \| Jul 04, 2016 Report Abuse
	Cash back and Hotel reward are good but i always encounter 0 payable. Some of the transaction and hotel stay already 3 months ago. Submitted the claim missing cashback but the customer service feedback that need to wait another 60 days or more to investigate.
	liewhgwn \| Jun 29, 2016 Report Abuse
	It's like pulling teeth. This is the second time I had a delayed payment from Hotels.com. No idea why they take 3 months to pay when I pay the hotel at the time of stay. I understand it takes longer for vendors with return policies, but this is a hotel stay?!
	eddiepark24 \| Mar 22, 2016 Report Abuse
	Hotels.com often misses tracking my spending with them and I have to submit support tickets to get credit on TopCashBack. Otherwise when they track correctly, they are fine.
	memoses \| Nov 02, 2015 Report Abuse
	Cashback never seems to be approved by following the normal steps. Each time I make a reservation I have to leave myself a reminder to make sure the cashback was processed and then file a claim, because it never seems to get approved the first time.
	sbeecee \| Oct 08, 2015 Report Abuse
	Booked with hotels.com and did not get cashback! Do not book with them.
	jjborong \| Jan 29, 2014 Report Abuse
	Did not receive Cashback, TopCashback claimed another marketing channel was credited with the sale even though we linked through directly from TopCashBack. Very bad experience would not recommend.
	szaban \| Oct 24, 2013 Report Abuse
	It takes too long to get the cash back I've been waiting months for the cash back. It takes forever.
	cboydbarrett \| Apr 30, 2023 Report Abuse
	I didn't receive any cash back for my booking in 2018 between April and May.
	ILoveSilk \| May 01, 2019 Report Abuse
	Many of my reservations are missing...
	tiffany0331 \| Apr 17, 2019 Report Abuse
	cashback has been pending for more than 4 months, and it is still pending with unknown payout date!
	jojozhaozhao \| Apr 12, 2019 Report Abuse
	Two of my purchases are showing no payment despite using the portal.
	JaniceLintz \| Mar 25, 2019 Report Abuse
	I was supposed to get a 5% cash back and I got $0
	RaunaqChamdia \| Mar 17, 2019 Report Abuse
	Took close to one year to get the cash back and even then it was not the full amount.
	Aliakaouri \| Feb 18, 2019 Report Abuse
	Terrible at tracking claims, then takes forever to do anything about it on a help ticket (if they do something). I'm trying to avoid them at all costs from now on.
	anro15 \| Feb 06, 2019 Report Abuse
	never received cashback for completed stays. won't respond to claim
	jamrock391 \| Jan 11, 2019 Report Abuse
	always lost cashback,bad experience.
	zhuzhenghang \| Nov 30, 2018 Report Abuse
	I made several transactions and every purchase amount is incorrect-like 1/100 of actual
	soccerk84 \| Nov 26, 2018 Report Abuse
	no claims are given back !!
	igalep \| Sep 22, 2018 Report Abuse
	They Paid 0 for two completed stays. DO NOT TRUST!
	akelrikh \| Sep 14, 2018 Report Abuse
	You suck didn't work
	megra10 \| Jun 23, 2018 Report Abuse
	Did everything I was suppose to and still did not get my cash back, . I have plenty of services that will discount use topcashback because they are usually good this is not. filed a claim still nothing, filed another. How can they get anyting but 1 star
	Newtecreps_ \| Jun 13, 2018 Report Abuse
	no cashback, many excuses from hotels.com
	Yharel \| May 23, 2018 Report Abuse
	No cash back received. don't know why
	Member85016404128 \| Mar 18, 2018 Report Abuse
	No cash back earned :(
	ryadams04 \| Mar 07, 2018 Report Abuse

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