Hotels.com Reviews and Feedback
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Hotels.com Reviews

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TopCashback members have been satisfied with booking their travel plans through Hotels.com – and they couldn’t wait to share why. Many appreciate the deals the service offers, including one customer who says that “using Hotels.com is the best way to save as you shop for your favorite place to stay.”

Other Hotels.com reviews discuss the amazing cash back they receive, which further adds to their savings. Some have pointed out how quick the payouts have been, too. “I never knew it would be this easy to get a payout,” raves a customer. Another agrees, writing that “the cashback process was really quick. Very happy with the turnaround.”

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Hotels.com Reviews
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I was told of 10% cashback without earning rewards, did not happen.
  akashadorable | Feb 19, 2018 Report Abuse
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The Hotels.com didn't give me the cashback. Ridiculous. Don't trust them ever.
  lucasnn | Feb 17, 2018 Report Abuse
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Miserable experience. I will never use TopCashBack for Hotels.com. My last claim was denied because it was purportedly "made through a non-North American site." This was demonstrably false, but neither Hotels not Topcashback offer any forum for resolution.
  amaheshw | Feb 07, 2018 Report Abuse
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Not that great, each time I click on payable, I get a statement stating that "this payment requires further validation" furthermore an email has been sent to my email address and I need to follow the steps in the email to verify my payment. Unfortunately, I never receive any emails for verification from TopCashback.
  Member51678126816 | Dec 06, 2017 Report Abuse
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I like hotels.com but the last 6+ stays I have not gotten cashback due to mysterious "alternate" channel used. Not possible as I clear browser before every use and turn off ad blocking on sites I purchase on. In the past I've used topcashback with hotels.com ~30x a year. I guess I'm being blacklisted as heavy user????
  avmedco999 | Nov 21, 2017 Report Abuse
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Claim denied due to computer cookies were not cleared or some other lame excuse. I know what I'm doing with these click-through sites and took all precautions before my purchase. I feel this offer was just click bait.
  TimTech | Nov 14, 2017 Report Abuse
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Extremely bad - I did not receive the cashback and have to wait for too long to get a response to the claim I submitted about that!
  erezb110 | Oct 25, 2017 Report Abuse
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Did not receive funds twice while trying to use Hotels.com. I dont recommend it
  aubreyh1 | Oct 16, 2017 Report Abuse
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Estimated payable = 0.00 even that I should be able to earn 6% Cash back after Completed Stay with earning Hotels.com Rewards
  szelukpei | Sep 21, 2017 Report Abuse
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Have always been paid, but nearly always must submit a claim with customer service first.
  cwcenter64 | Sep 15, 2017 Report Abuse
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Three months passed - no cashback !!!
  danr | Aug 25, 2017 Report Abuse
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NOT tracking, and claims denied for nearly 10 iindividual night stays over the last several months. Worked in past but now I'm done with them
  avmedco99 | Aug 05, 2017 Report Abuse
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It is very slow to show the reward
  marksun | Jul 24, 2017 Report Abuse
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More than half of the times this merchant refuses to give the money back!
  rafamart | Jul 18, 2017 Report Abuse
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Not tracking, and claims denied
  avmedco99 | Jul 05, 2017 Report Abuse
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Missed my cashback a few times :(
  greatdeal | Jul 03, 2017 Report Abuse
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I have submitted claim tickets and not heard a thing.Hotels.com blames topcash.
  kenward | May 16, 2017 Report Abuse
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And did not return
  LUORUIFENG | May 07, 2017 Report Abuse
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Never recieved the money
  TomerNir | May 01, 2017 Report Abuse
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It has been almost a month and I still haven't gotten my cashback yet.
  review | Apr 19, 2017 Report Abuse
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I booked $1,000 worth of rooms in one transaction and money earned is N/A!
  Nikky1517 | Apr 17, 2017 Report Abuse
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Either it's Topcash or Hotels.com but either way my payouts keep getting rejected.Hotels.com say it's yourselves.The last 5 bookings are showing payable as 0.00 confirmed.What's more,I have submitted requests to Topcash with NO responses from yourselves.
  kenward | Apr 14, 2017 Report Abuse
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Was not given credit - used gift cards...this might be the reason.
  hateeecs | Feb 27, 2017 Report Abuse
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Most don't post!!
  levidessler | Dec 11, 2016 Report Abuse
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I never got cashback from Hotels.com!!
  ntuboasav | Nov 14, 2016 Report Abuse
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