Viator – A TripAdvisor Company Reviews and Feedback-
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Viator – A TripAdvisor Company Reviews

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Reviews and experiences from TopCashback members who have shopped with Viator – A TripAdvisor Company. Review this merchant
Viator – A TripAdvisor Company Reviews
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Easier than what I expect
  ringoau | May 03, 2019 Report Abuse
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Fast and accurate amount has been updated
  asdf000 | Apr 15, 2019 Report Abuse
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First experience and was fully satisfied!
  vgonzalez | May 15, 2018 Report Abuse
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The deal did not appear, the caliper dealt with them for a long time. I had to show the invoice, the return was waiting 4 months.
  markokea | Feb 07, 2020 Report Abuse
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Still no cashback after 3 months
Estimated 10 weeks, no clear reason for delay of cashback confirmation.
  patrw | Apr 29, 2023 Report Abuse
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I have made two purchases at the same time, but only one of them was recorded by the website for cashback. I have contacted topCashback, the customer service said that Viator would not entertain missing cash back, which I thought is totally ridiculous. While I appreciate topCashback customer service who have pushed my Amex rewards payable early due to this missing cash back, I still feel Viator's policy is unfair.
  Member107451464524 | Mar 28, 2017 Report Abuse
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No cash back
Did not honor cash back even though I follow proper protocols.
  babylovex99 | Feb 18, 2024 Report Abuse
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Will not honor cashback
I use Topcashback on a weekly basis. I know how to use it correctly and it always works. However, my transaction with Viator never tracked so I submitted a claim. I should have over $60 back but they are denying the claim. Very disappointing. I had read other negative reviews about this issue but I assumed they were from people who did not know what they were doing. Apparently, I was wrong. I will not purchase from this company again.
  Whytni09 | Feb 14, 2024 Report Abuse
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Company declined cashback due to false reason
Viator claimed that the cashback was paid to another referral site. I booked three tours via topcashback, and followed the exact same process via topcashback. However, they declined the last purchase. I followed their and topcashback's rules and polices and still, cashback was declined and no mediation.
  NWW | Aug 13, 2023 Report Abuse
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They falsely turned down my transaction via topcashback. Disappointing experience.
  mannyj | Apr 10, 2019 Report Abuse