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Chewy Reviews

Reviews and experiences from TopCashback members who have shopped with Chewy. Log in to review

Chewy Reviews
	Did not receive cashback/it was not recorded. Had to contact customer service to request complimentary cashback. Cashback % is high, but actual receiving of it can be tedious. Must keep record and receipts of everything in case
	itsjgy \| Apr 20, 2025 Report Abuse
	here Chewy CUSTOMER SERVICE +1( 8O5)-41O 5OO2 Phone Number +1( 8O5)-41O 5OO2 CUSTOMER SERVICE +1( 8O5)-41O 5OO2 Phone Number +1( 8O5)-41O 5OO2 De Leon's next release of the year. Playing the character of a powerful and demanding retail mogul was a departure from De Leon's previous "gritty roles" and an experience she found enjoyableDe Leon's next release of the year. Playing the character of a powerful and demanding retail mogul was a departure from De Leon's previous "gritty roles" and an experience she found enjoyable
	Member442192621342 \| Apr 11, 2025 Report Abuse
	My to go online pet store So far so good. Fast shipping, good customer service and a very fast cash back process. As long as they stay competitive in pricing and do not change for the worse as they expand I will use them.
	mehra \| Apr 09, 2025 Report Abuse
	Great to Work With... I always enjoy working with Chewy. They carry some things that others don't and if there is any issue they help right away. I get my rebates without question and will continue shopping with them.
	kathco \| Apr 02, 2025 Report Abuse
	Cash back with Chewy is hit or miss I've have had to submit a claim several times to get my cash back from Chewy. I assume it is Chewy that causes the issue because I had similar issues when using another cash back site and it is almost exclusively Chewy that I have to submit claims for.
	Bullitt \| Feb 21, 2025 Report Abuse
	Cashback not Tracked I have been running into issues with chewy's cash back not being tracked on topcashback. Meanwhile never had a n issue with Rakuten. Wasted of my time filing claims with topcashback, going back and forth with the customer service, and still not honoring the cash back. Will stick with rakuten moving forward.
	xjiang9373 \| Feb 08, 2025 Report Abuse
	Quick delivery & great cat food options Top cash, with its cash back returns, make the cost of cat food a little easier on the budget.
	Acts of Kindness \| Jan 27, 2025 Report Abuse
	Easy Peasy It's so easy working with Chewy through Top Cash Back! I've been working with them for years and I love saving money when and where I can.
	kathco \| Jan 17, 2025 Report Abuse
	Excellent service Never any problem with chewy and with top cash back . I always received cash back from chewy very fast.
	Seema1985 \| Dec 18, 2024 Report Abuse
	Disappointing Exclusive Offer Cashback I submitted a claim for a Chewy.com purchase and double-checked all information. After months of waiting, I received a response stating, "we haven’t been seen as the reason this order was placed," and my claim was denied. This makes no sense, as TopCashback clearly has a record of me clicking through their platform, and the Chewy.com order date matches the record on TopCashback. This experience has been frustrating and has made me question the integrity of TopCashback’s claim process with Chewy.com during the 30% Exclusive Offer Date. "We have now received a final response for your claim and been informed that we haven’t been seen as the reason this order was placed. This means we have been unable to obtain any money back on your behalf."
	yany9 \| Dec 02, 2024 Report Abuse
	My purchases don't always track The last two times I have gone to Chewy.com via topcashback, my cashback didn't track. My trip on 8-2-24 didn't track so I opened a case for it. It's been two months and I haven't received a resolution (not even a response). I also made a purchase over the weekend (2-3 days ago) and that purchase is not showing up at all. Very disappointed.
	benoberle101220 \| Oct 01, 2024 Report Abuse
	Cashback Not Tracking I never had issues with getting cashback from Chewy until more recently. For some reason, it is now being denied. I will purchase items from another retailer from this point forward.
	emiller \| May 22, 2024 Report Abuse
	Didn't recieve cashback I've used Topcashback for my chewy purchases for years and never had an issue. Now all of a sudden, they aren't tracking. Chewy is refusing to make it right even though it clearly shows I accessed their site at the time of purchase through Topcashback. Just be aware if you purchase from Chewy, you may or may not get your cash back.
	EDaugherty \| May 22, 2024 Report Abuse
	Chewy Takes Too Long I love this company; their prices are good and their follow-up is excellent when something goes wrong, but taking 7 weeks to do a payout is too long.
	Kestie79 \| Apr 27, 2024 Report Abuse
	Careful with this one Unfortunately tracking isnt accurate and claims are whiped away as TopCashback being not the referer. Yeah right... :(
	CrazyMonk \| Feb 02, 2024 Report Abuse
	Cashback continues not to track and no one appears to care Cashback from Chewy continues not to track. The problem is clearly on their end, as other merchants continue tracking just fine. No one appears to care, though - topcashback just puts the issue as one of user incompetence. Zero marks for both.
	Member318312012040 \| Jan 25, 2024 Report Abuse
	was good and will use again. for future use, thank you- the cash back took a while - was added to my bank card
	Scarletta \| Dec 18, 2023 Report Abuse
	Cashback not tracking I have been having persistent issue with cashback from chewy not tracking and topcashback siding with the merchant. I use the same device / browser combo that worked for chewy up until a few months ago and still works for other retailers.
	Member318312012040 \| Nov 15, 2023 Report Abuse
	Great store that I can buy all my needs for my dogs with confidence! I got cashback correctly and even when something went wrong, it will be corrected.
	beejaypeak \| Apr 27, 2023 Report Abuse
	scammers Be careful relying on this website for double cash back, they will screw you over. I expected so much more from chewy too.
	bubbamoo \| Apr 06, 2023 Report Abuse
	Never tracks. I have tried everything, even a fresh browser installation and it still refuses to track. I don't think cashback for Chewy actually works.
	WaxLion1993 \| Feb 07, 2023 Report Abuse
	TopCashBack said Chewy would not honor the rebate even though I did not correctly. I think it is a good store, but if you are depending on the Cash rebate as part of your decision. Fortunately, Topcashback did at there own cost give me the rebate, but I had as ask.
	norwood451 \| Aug 05, 2022 Report Abuse
	Easy way to earn extra money while you are shopping
	JBakerKY \| Apr 14, 2022 Report Abuse
	This was so easy to do since I needed to order things for our new puppy . I also love how the extension just pops right up for me everytime! Thank you
	Melodyak57 \| Apr 01, 2022 Report Abuse
	Really speedy payoput!
	jillandken \| Feb 15, 2022 Report Abuse

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