| |
yesidid | Jun 02, 2025
Report Abuse
|
| |
Hi there,
Your Cash Back was initially declined because the transaction wasn't recorded as being referred through TopCashback. This can sometimes happen if another browser extension or website (like a coupon or comparison site) interferes with the tracking process. Even small actions like navigating away from the site or clicking other links during checkout can unfortunately break the referral link that lets the retailer know you came from us.
That said, we completely understand how frustrating that can be, especially when you’ve followed all the steps. As a gesture of goodwill, we’ve since honored your Cash Back — and we really appreciate your patience while we looked into it.
To help avoid tracking issues in the future, we recommend clearing your cookies before shopping and disabling any other extensions that might redirect your visit.
Best wishes,
Erica
TopCashback
|
|
ENTER
