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Marriott International Reviews
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Reviews and experiences from TopCashback members who have shopped with Marriott International.
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Marriott International Reviews
Date: Newest First
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Lowest Star Ratings
Don't waste your time
Every time I've booked with Marriott through TCB, cashback always gets declined. Even for legitimate stays where I don't use promo codes and book at market rate without discounts. The cashback is fake and they will decline a few days for made-up reasons. Don't bother and save yourself some time by not going through TCB hoping you'll get cashback. The hotel chains have been denying cashback off TCB of late.
WaylanW | Jul 18, 2024
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works like clockwork
Pays cashback for years, consistently and on time. Have saved thousands of dollars that way
fischchr | Jun 30, 2024
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Use a Different Cashback Service for Marriott
I have had an absolutely terrible experience trying to use TopCashBack with Marriott. Marriott will look for any reason possible to decline the cashback. I have made decisions about my room choice, location, and other options based on the amount of cashback offered. The reservation tracks correctly, but Marriott has ALWAYS declined the cashback. I booked 4 stays at Marriott through TopCashBack, and all 4 stays were tracked properly and declined by Marriott. They will not provide the actual, specific reason for denial but will make up all kinds of excuses saying another cashback service was used or coupons were used, however, I know that was not the case. Definitely avoid special rates like AAA - they may only give you a $2 - $5 discount, but they will use that to invalidate cashback. The biggest issue is the amount of time Marriott stays pending - once you see that they will decline your cashback, you have already booked and stayed on another reservation.
BE WARNED - it may work perfectly for you, but in my experience, they will NOT pay any cashback for Marriott EVER.
DrRyan | Jun 21, 2024
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BAD TRACKING
EXTREMELY DISAPPOINTED WITH ALL THE $0.00 CONFIRMED
jingkai17 | May 22, 2024
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It does not tracked
Every time I activated the cash back and made a purchase, the transaction wouldn't get traced automatically.
I always have to submit the claim manually.
Isbeix2 | Apr 24, 2024
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80% transaction has been declined, too much....
80% transaction has been declined, too much....
PandaGB | Apr 15, 2024
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Excellent. No issues with cashback.
A lot of retailers do not follow through with cashback. Marriott always has.
j0rourke | Jan 22, 2024
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Don't use TCB for Marriott
Doesn't track, denies, wrong amount. Have to file multiple follow-up claims and still don't get any cash back. I've had zero issues with Rakuten or Upromise when using Marriott. Don't use TCB despite the promised high rates.
Member637354549517 | Dec 06, 2023
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Marriott refuses all cashback
They either refuse any cashbacks or not response to any requests over five months.
yuki52s | Nov 28, 2023
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Rarely tracks
The cash back between Topcashback and Marriott rarely tracks.
DHTCB | Nov 01, 2023
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Marriott is horrible through TopCashback.
Marriott often does not pay. Then TopCashback Customer service takes months to investigate, then they come back and say they can't confirm that they were the last rebate vendor - and wiggle out of paying it. I have switched to Rakuten for all of my Marriott bookings.
JWBBb | Oct 06, 2023
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Regular problems with transactions posting
Regular problems with transactions posting, and when they do they're often not at the right amounts. It's really a hassle.
SLioy | Sep 30, 2023
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Declined cashback due to order cancelled when it wasn't
Was not tracked initiallly, after filing claim still rejected by Marriott due to "Order cancelled" when the order was not cancelled
tryinghard2 | Jun 29, 2023
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no cashback, they promise and then deny
no cashback, they promise and then deny
masque9 | Jun 06, 2023
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Do not use TCB for Marriott purchases
Despite using a dedicated browser and having no problems with other merchants, Marriott fails to track and payout and TCB are no help. DISSAPOINTING
fraz41 | Apr 28, 2023
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Success rate can be better
Marriott takes a long time to process and several times I was denied cash back due to presumed cookies/basket issues. The merchant performance can be improved.
dabbagmm | Apr 07, 2023
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it's a great hotel
I used hotels in America and Japan. Many hotels offer excellent service.
Jin333go | Mar 19, 2023
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It does not track your purchase through Topcashback more often than not.
DHTCB | Feb 05, 2023
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Fast and accurate payment
Nicgou1310 | Jan 20, 2023
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Thank you for participating., Great holiday booked. Truly admire the brand and all its subsidiaries!
Vaiduks | Nov 16, 2022
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very good,Thank you
Member526321913355 | Aug 21, 2022
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They're all getting declined
barclayrichey | Jun 09, 2022
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Not only is the cash back slow, but the cash back is not correct even though I used the hotel.
renew_21 | Apr 06, 2022
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