Getting Started

To start earning cash back on your online shopping, just follow these 3 simple steps or browse our frequently asked questions below.

Still got a question?

There might be loads you want to know about cash back, but it's so simple once you get started!
  • Can I earn cash back for free?

    Yes! You can earn cash back without spending a single penny with our Free Cashback offers.

    Or invite a friend to start using TopCashback too, and get a Tell-a-Friend bonus of $15.

  • Will it cost me anything?

    TopCashback is completely free to use, we don’t take any joining fee or membership fee either upfront or at any time from your account. Ever!

  • How does TopCashback work?

    When you make a purchase from a retailer featured on TopCashback after clicking through from our site, the retailer will give us a commission for sending you to their website.

    We pass 100% of this commission back to you as ‘cash back’ which is added to your Earnings page, and once the commission is actually paid by the retailer, then we’ll make your cash back‘payable’ to withdraw and spend.

  • How does TopCashback make money?

    We are the most generous cash back website out there, and we don’t aim to make huge profits.

    We’re simply supported by sponsored adverts and promotions dotted around the site, and sometimes retailers will also pay us a bonus if we send a lot of shoppers their way!

  • When will I actually get my cash back?

    Cash back should track to your Earnings page within 7 days of your purchase, but it usually isn’t ready to spend straight away. We need to wait until the retailer’s returns period is over before they confirm your cash back, and then once the retailer has paid us the commission for your purchase, we’ll make your cash back ‘payable’ and ready to withdraw and spend.

  • How do I make sure I receive my cash back?

    Cash back usually tracks no problem, but there are certain things which can upset the system. Make sure you visit the retailer via our website and don’t click to any other sites before making your purchase, check that your computer is set up to record cookies in your internet browser, and clear your cookies if you’ve been browsing around before coming to TopCashback.

  • How can I check the status of my cash back?

    Once it’s tracked, cash back will show in your Earnings table, where you’ll also be able to check the status of your cash back.

  • How do I receive my cash back payout?

    Once your cash back is ‘payable’, you can withdraw it ready to spend. Simply go to the Payouts page of your account, select the payout method you would like to use, and follow the on-screen instructions.