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lbyoung15 | Apr 30, 2026
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Hi there,
We're sorry to hear about your experience with DICK'S Sporting Goods Cash Back.
While Cash Back may initially track in your account after a purchase, merchants ultimately review transactions and determine whether they qualify for Cash Back based on their terms and conditions. We understand how frustrating it can be when rewards are declined, especially if this has happened more than once.
If you have an eligible order that was declined and believe Cash Back should have been awarded, please reach out to us at uscustomercare@topcashback.com with your order details. We'll be happy to review the transaction and investigate further on your behalf.
Thank you for your feedback.
Best,
Erica
TopCashback
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