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Best Buy Reviews
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Reviews and experiences from TopCashback members who have shopped with Best Buy.
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Best Buy Reviews
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Declined cashback for legit purchase (no coupon used etc). Assume you will get zero!
bradcarlsson | Jul 17, 2024
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Declines cash back for ps5
purchased Play station 5 last December. they declined the cash back saying gaming console nowt eligible for cashback. I should have bought it from Walmart never had an issue with them. Best Buy going down hill very disappointed.
shahids001 | Jun 27, 2024
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You will not get any cashback. Best Buy always denies cashback after delay.
Multiple valid transactions never received ANY cashback. Do not bother.
Nanny8908 | Jun 08, 2024
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Don't bother cashback declined
This merchant will always decline your cashback regardless. They've become the Comcast of retailers, to be avoided whenever possible.
Arkus | Apr 30, 2024
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Where is my cashback?
Never got my cashback/
gbro62 | Apr 26, 2024
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Best Buy always denies cash back
Best Buy never gives cash back
Kevinpeterson | Jan 11, 2024
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Worst Thing to use on bestbuy
Worst Thing to use on bestbuy. They wont give cashback
Yedu | Sep 29, 2023
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Was denied my cashback despite buying a relevant item.
Bought a modular PSU for my computer and expected cashback for my purchase. TopCashBack claimed that BestBuy denied my purchase but according to BestBuy's fine print: "Please note: Only the following categories are eligible for cash back: - Computer Accessories, Hard Drives & Storage Devices, Computer Networking...." I guess a PSU isn't considered a PC accessory. What a joke.
ChocoRamens | Jun 01, 2023
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Slow | and no cash back on everything you buy
They are very slow & do not give cash back on whetever you buy, majority of my purchase was not given cashback
Member1235850489639 | Mar 29, 2023
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I like BestBuy, but i have never successfully received any cashback from them. They should not claim to give cashback on purchases if that is the case. This is misleading to customers!!
ActNormal | Nov 29, 2022
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Please have someone contact me, I was cheated and did not receive 2% casback on my Best Buy purchase. It is very difficult to get assistance.
Trice | Nov 07, 2022
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Bought a cell phone, which was a qualifying item in Nov. 2020. Cashback declined. Contacted customer service, who acknowledged that I was right and would dispute it for me. It is now May 2022 and still haven't received cashback nor a response
JackDaniels | May 14, 2022
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Don’t use Best Buy. Their cash back eligibility is clear as mud and they never pay out.
Nguyt13 | Apr 05, 2022
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They delivered tv damaged. Then spent days on the phone trying to get replacement. They botched the exchange and processed as a return. I finally got a different tv, 3" smaller but a better brand for the same price. But still didn't get my cash back since return exchange happened over the phone, I couldn't go through cashback for the subsequent replacement tv.
Iguess1001 | Feb 05, 2022
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Unclear policies most likely resulting in no payout.
fujile | Dec 06, 2021
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Declined cash back. Bait and switch!!
amoney805 | Sep 05, 2021
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Few last transactions all 50-250$ each cash back is 0!!!
desertsnow | Aug 22, 2021
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Purchase would not track for months and show as pending. Best Buy has opaque cash back policies and has not awarded 95% of my shopping trip.
quynhu0112 | Aug 16, 2021
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never get cash back with them so far. last purchase was few month ago for 400$ and cash back was 0
desertsnow | Jul 06, 2021
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They literally denied the most expensive item in my purchase, but approved cashback for a cheap accessory.
mebarberio | Jun 08, 2021
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I made a $848 purchase but only got cash back on $149 of it.
thegreens | Mar 25, 2021
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no cashback on several orders
tigerhorse | Mar 14, 2021
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Works great every time
lenin1991 | Mar 11, 2021
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Takes too long to get cashback.
alagasse04974 | Feb 01, 2021
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I bought a Macbook laptop on 10/24/2020. Still didn't receive anything
JRSac | Jan 22, 2021
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