AliExpress Reviews and Feedback
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AliExpress Reviews

Shoppers couldn’t wait to share their thoughts on AliExpress’ wide range of products and excellent services. Many expressed their appreciation for the retailer’s low prices, with some claiming them to be even better than eBay’s. In one review, a TopCashback member declares having “no problems” with AliExpress so far. And another finds it to be “a fantastic source of electronic goods.”

Customers have come away feeling more than satisfied with their purchases and consider AliExpress a top vendor from China. Other AliExpress reviews mention the ease of earning cash back, the quick and hassle-free experience, and the store’s reliability.

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AliExpress Reviews
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Aliexpress Earnings Post on Topcashback
The Click to Aliexpress show up on Topcashback as well as most of the earnings. Unfortunately the earnings on Aliexpress are a bit higher than what is posted on Topcashback. Several purchases have not posted, but most have. The cashback that goes from posted to Pending to Payable takes along time, if it does not go to declined which man y do.
  Naturalist | Feb 06, 2026 Report Abuse
 
Hi there, Thank you for taking the time to share your feedback — we really appreciate it. We understand how frustrating it can be when Cash Back amounts differ slightly from what’s shown on the retailer’s site or when some purchases don’t track as expected. Cash Back rates can vary depending on the specific items purchased, seller exclusions, use of promo codes, or whether the transaction tracks at the standard or promotional rate. Regarding tracking and payable times, AliExpress transactions can take longer to move from pending to payable due to their validation process, including shipping confirmation, returns windows, and retailer approval timelines. Unfortunately, if an order doesn’t meet the retailer’s Cash Back terms, it may be declined. If you’re missing Cash Back for specific orders, please reach out to our support team so we can investigate this further for you. We’re always happy to look into individual transactions and ensure everything has tracked correctly.

TopCashback
 
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Can't recommend Aliexpress
Most of my transactions are rejected without any reason. all those orders were absolutely valid.
  Jiggly | Feb 05, 2026 Report Abuse
 
Hi there, Thank you for your feedback. We’re really sorry to hear that several of your transactions have been declined — we understand how frustrating that can be, especially when you believe the orders were valid. Cash Back is ultimately approved or declined by the retailer after they review each transaction against their terms and conditions. Common reasons for declines can include the use of non-eligible promo codes, changes to the order (such as cancellations, returns, or partial refunds), exclusions on certain products or sellers, or issues with the tracking process. That said, we’d absolutely like the opportunity to look into this for you. Please reach out to our support team with the relevant order details (or submit a Missing Cash Back Claim through your account), and we’ll be happy to investigate further. - Erica

TopCashback
 
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I Don't recommend it
Cashback denied even though the orders are totally fine
  Member742909384609 | Feb 01, 2026 Report Abuse
 
Hi there, Thank you for sharing your feedback. We’re sorry to hear that your Cash Back was denied — we completely understand how frustrating that can be, especially when your orders appeared to be valid. Cash Back approvals are made by the retailer after reviewing each transaction against their specific terms and conditions. While many orders qualify without issue, declines can sometimes occur due to excluded products or sellers, use of non-eligible promo codes, order changes, cancellations or returns, or tracking not completing as expected. We’d really like the opportunity to review this further for you. Please email us directly at uscustomercare@topcashback.com with your order details, and we’ll be happy to assist you further. - Erica

TopCashback
 
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Something feels fishy with this store
Many cashbacks are being declined after months, even though the the orders are 100% ok, never returned, cancelled or revised.
  Member742930856248 | Feb 01, 2026 Report Abuse
 
Hi there, Thank you for sharing your experience. We’re very sorry to hear that several of your Cash Back transactions were declined after a long wait — we completely understand how frustrating that must feel, especially when the orders were not returned, cancelled, or revised. Cash Back is approved or declined by the retailer after their full validation process, which can take several months for AliExpress due to shipping confirmations and extended returns windows. While many orders validate successfully, retailers may decline transactions for a variety of reasons, including category exclusions, seller exclusions, promotional code eligibility, or tracking discrepancies. We’d really like the opportunity to review this further for you. Please submit a Missing Cash Back Claim through your TopCashback account for the affected orders so we can raise an investigation directly with the retailer on your behalf. -Erica

TopCashback
 
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Many rejected cashbacks
Often my cashback is rejected.
  niku | Jan 29, 2026 Report Abuse
 
Hi there, Thank you for your feedback. We’re sorry to hear that your Cash Back is often being rejected — we understand how frustrating that can be. Cash Back is approved or declined by the retailer after they review each transaction against their specific terms and conditions. While many orders validate successfully, declines can sometimes occur due to excluded products or sellers, use of non-eligible promo codes, order changes, cancellations or returns, or tracking discrepancies. We’d be happy to take a closer look at your account and review the transactions with you. Please email us directly at uscustomercare@topcashback.com with your order details, and we’ll gladly investigate further. We appreciate you being a TopCashback member and look forward to assisting you. - Erica

TopCashback
 
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They Take Awhile...
They take awhile to pay, and amounts can be small, but they add up!
  ChrisOlonzo | Dec 26, 2025 Report Abuse
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Painful
It took almost a year for the cashback to get approved.
  cakire82 | Dec 24, 2025 Report Abuse
 
Hi there, Thank you for your feedback. We’re sorry to hear that your Cash Back took so long to be approved — we understand that waiting close to a year can be frustrating. AliExpress does have one of the longer validation periods due to shipping times, delivery confirmation, and extended returns windows. The retailer will only approve Cash Back once their full validation process is complete, which can sometimes take several months. We truly appreciate your patience during the process. If you ever have questions about a specific transaction, please feel free to email us at uscustomercare@topcashback.com , and we’ll be happy to review the status for you.- Erica

TopCashback
 
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Failure to deliver 9.9 times out of 10
I’ve used the AliExpress rebates program several times, and unfortunately, it has been unreliable. While the idea of earning rebates on purchases is appealing, the actual delivery of those rebates rarely matches the promise.
  GHBIII | Dec 11, 2025 Report Abuse
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Takes so long!
Takes so long and I only get a fraction of what I deserve!
  2todds2many | Dec 01, 2025 Report Abuse
 
Hi there, We apologize for this experience. Cash Back is generally dependent on a retailer's cancelation process. For some that can be as soon as 2-3 weeks whereas others can take around 90 days. If you're not receiving the proper amount, we highly encourage you to submit a Missing Cash Back Claim so we can look into it for you. Please reach me at uscustomercare@topcashback.com Best, Erica

TopCashback
 
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Sketchy Cashback
My purchase never tracked with this retailer and despite filing a claim, AliExpress did not honor my purchase. I bargained with TCB for 50% of what was due. Not really sure exactly who is to blame, but when there's proof of a purchase, it should be honored. Two stars only because TCB did something.
  JakeaLake | Nov 30, 2025 Report Abuse
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Not a good experience.
They break up purchases into many individual purchases and the total of these purchases doesn't match the total of what the total purchase was made. Also this is the company with the highest rejection of cash back purchase requests. I don't really bother using cash back with them anymore tbh.
  Nuke | Nov 10, 2025 Report Abuse
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Aliexpress always finds a way not to pay you.
They promise but don't deliver on the cashback.
  pfiolek | Oct 29, 2025 Report Abuse
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the miraculous return of my lost funds
Beware of scams! I lost £77,000 on this platform after purchasing a product that never arrived. I was devastated, but Mrs. Bruce Nora helped me recover my money. If you need assistance, contact her at bruce nora 254 @ gmail. com
  Member1043574683514 | Oct 10, 2025 Report Abuse
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Aliexpress -by-alibaba
AliExpress CUSTOMER SERVICE +1 (805)-3O1 7O71 AliExpress PHONE NUMBER +1 (805)-3O1 7O71 AliExpress CUSTOMER SERVICE +1 (805)-3O1 7O71 AliExpress PHONE NUMBER +1 (805)-3O1 7O71 AliExpress CUSTOMER SERVICE +1 (805)-3O1 7O71 AliExpress PHONE NUMBER +1 (805)-3O1 7O71 AliExpress CUSTOMER SERVICE +1 (805)-3O1 7O71 AliExpress PHONE NUMBER +1 (805)-3O1 7O71
  Member1043536048340 | Oct 04, 2025 Report Abuse
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super Shady
Do not expect full cashback. It tracks within a day to the right amount so you feel confident it works, but after some months will be cunningly rejected or cut to tenth without any notice. Order number will get swapped to nonexistent to complicate find corresponding one on Aliexpress. I bought directly from browser, no coupons/coins/cookies/app and still it either gets rejected or lowered substantially. Notice that most recent 5 star reviews are also fake with generated text. Ali at its best.
  viliisoir | Sep 29, 2025 Report Abuse
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Extremely delayed payments. Still waiting > 6 months
I went through the process and purchases tracked but still not confirmed for cashout after 6 months.
  Nbrown2341314 | Sep 28, 2025 Report Abuse
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freedd
He denounced CU.STOMER S.ERVICE +1 (805)-3O;1 7O,71 P.HONE N.UMB.ER +1 (805)-3'O1 7'O71 the government of prime minister Aristides Gomes as "illegitimate and illegal" and said
  Member943309737357 | Sep 14, 2025 Report Abuse
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Works ok
In general I am satisfied. For some transactions there is feedback but it is afterwards removed. This is a bit annoying
  alex_rt | Sep 01, 2025 Report Abuse
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Good and happy
Good cashback and happy
  ovejo9207 | Aug 30, 2025 Report Abuse
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Everything declined
I would rate it 0 but it's not possible Every order i placed got tracked but declined with no reason. Why do you even have promotions for seller or even have it here if nobody gets anything.
  TamTam2 | Jul 17, 2025 Report Abuse
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Something isn't right with Aliexpress cashback
i have been waiting 9 months and cashback still didn't become payable. I am sure it's aliexpress issue and not topcashback. And also there are many declined orders without any reason because these orders are 100% fine.
  eshel8 | Jul 16, 2025 Report Abuse
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Not as I expected
The purchase amount is wrong (the total I have to pay, no tax and other fees, is $7.68). And the earnings took 20 weeks to pay the cashback (too slow)
  ThisIsAwesome | Jul 08, 2025 Report Abuse
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Extremely Slow and Painful
Every purchase was broken down into individual transactions for each seller on the platform. The process was extremely slow and painful. Over 6 months minimum.
  cakire82 | Jun 29, 2025 Report Abuse
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Wrong amount tracked
I placed several orders over last few days and each on of them tracked with the wrong amount paid. Beware!
  basaywhat | Jun 20, 2025 Report Abuse
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Don't count on getting paid
Retailer claims they are declining cashback due to a different referral source, but there was no other referral source. If they are on their normal 1-2% you MIGHT get it, but anytime they have some special deal offering ~25% it's "too good to be true" because it is. Do not buy here expecting to get any cashback from these crooks.
  Member1241366886626 | Jun 05, 2025 Report Abuse
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