New Year Customer Care Survey 2026

Posted on Dec 29 2025 Posted in Customer Service, Surveys

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To our valued TopCashback.com members: As we prepare for the new year, we’re looking for ways to enhance the experience for both new and returning users. Your feedback will help us make meaningful improvements.

Tell us, which stores do you wish we can add in 2026? Do you use AI tools to assist with shopping? How easy is it to tell when a retailer has special conditions or exclusions? What does getting Cash Back represent to you?

Don't be afraid to be honest. Take our brief questionnaire and enter for a chance to win $100! TWO lucky winners will be selected at random on January 8.

Please be sure to submit your email address at the end of the survey to be selected at random. Participants are required to answer every question to be eligible for the giveaway.

If you win, you will be notified via email from our winners@topcashback.com email account. The survey closes on January 8, 2026 at 6 a.m. PT.

Responses are voluntary and will remain confidential. All answers will be compiled together and analyzed as a group. See the full giveaway terms and conditions for more information.

To take our survey, click here!

Comments

michellehcchanDecember 30 2025, 14:26 it is supper easy money to earn.

WardhaDecember 29 2025, 12:44 I’d like to see more everyday and global stores added in 2026, especially grocery, electronics, fashion, and popular online retailers. I do use AI tools to compare prices, find deals, and make smarter shopping decisions. It’s not always easy to spot special conditions or exclusions since they’re often hidden in fine print, so clearer explanations would help. Cash Back represents real value to me it feels like a reward for purchases I was already planning to make and makes shopping feel more worthwhile.

TopCashback Hey there! Thanks for commenting. Make sure to take the survey linked above to be entered! - Erica :)

Member128057715650December 29 2025, 11:34 Which stores do you wish we can add in 2026? I wish you could add the small mom and pop shops in our small cities. Do you use AI tools to assist with shopping? No, I don't need AL to assist me. How easy is it to tell when a retailer has special conditions or exclusions? I read their terms and conditions before I buy anything. What does getting Cash Back represent to you? It means putting in a little work to get the savings as cash back when I really need it.

TopCashback Hey there! Thanks for commenting. Make sure to take the survey linked above to be entered! - Erica :)