How to Maximize Your TopCashback Experience

Posted on Jan 04 2021 Posted in How To Save Money Fast, Money Saving Tips, Customer Service

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How to Maximize Your TopCashback Experience

It's happened a few times. You click through to the merchant of your choice from the TopCashback portal, yet when you go to check your account after completing your purchase, you're shocked to see that your purchase hasn’t tracked. Immediately you think you must’ve been cheated from the deal.

Rest assured, this isn’t the case. With just a few of these simple, rather mindless tips, you can be pretty confident that your purchases will track properly.

Be sure to clear all your cookies/cache before signing in to your TopCashback account to begin shopping.
Double-check that you don’t have ad blockers of any sort installed on your device.
Be mindful that once you’re shopping on the TopCashback site, you must stay on the site without navigating anywhere else on your desktop. For example, don’t check your email in between your browsing/shopping on TopCashback.
Always triple-check the terms and conditions of each merchant to ensure that you’re not breaking any of the qualifications to receive your cash back. Some items, for example, might not be eligible for cash back.
Refrain from using coupons or promo codes that are not offered by TopCashback. Discounts of any sort can disqualify you from receiving cash back.
Canceled/Returned items will no longer be eligible for cash back once that is completed.
Some merchants recommend that you start your shopping with an empty cart. So, as always, it's best to read the terms and conditions thoroughly.
If you don't want to completely remove your ad blocks or extensions, consider disabling them at the time of purchase.
Not sure how to clear your cookies/cache? Consider shopping from a private browser or incognito window instead.

We always want our members to get the most out of their TopCashback experiences, and we understand it can be quite easy to overlook some of the verbiage in the terms and conditions. But if you take those extra few minutes to make sure everything looks good on your end, it will really pay off!

Not a TopCashback member yet? Join for free here and never miss out on cash back deals again!

Comments

alankaoFeb 25 21 - 11:59 Updated: problem solved by Dominique and I had finally received my cashback

When I made the order, I did confirm that the 2% Cash Back had been activated. And after I placed the order, there was a message "You've qualified for $10 cash back on this Best Buy purchase!". Please see the first two attached screenshots. Two days after the order was placed, I had an email from TopCashback confirming that my "recent purchase has tracked" (see the next screenshot). So it's very clear that my Best Buy Purchase was qualified for the two case back offers and they were appropriately tracked and confirmed! There had to be a problem at your side that those two Pending Cash Back Entries had gone missing and I didn't receive both Cash Back amounts! Please rectify these errors and reinstate the two confirmed Cash Back amounts.

GodswillJan 08 21 - 10:24 Thanks. I did something wrong because my first purchase didn't track. However, lessons learned and the second try was a success. Easiest $10.00 I ever made. Thanks!

TopCashback Hi There,

No worries at all. So glad you were able to follow the steps and get the cashback! So excited for you to continue to take advantage of our offers sitewide :)

Best Wishes,
Dominique

Paulperry2015Nov 15 20 - 16:31 Good Lover

andre45Sep 09 20 - 06:32 Please ignore my previous advice to use an incognito window. Chromium is now blocking third-party cookies in incognito windows as of version 83, so assuming third-party cookies are required, that won't work anymore. A regular window should work as long as one checks the Settings to make sure all cookies are allowed, including third-party cookies.

Also, some browsers, including Safari and Firefox, now block third-party cookies by default. These 2 browsers have over 20% Of total browser share. In addition, Chromium is expected to block them by 2022, so that needs to be watched.

TopCashback Hi Andre,

Thank you so much for sharing this wonderful advice with our members. We really appreciate your feedback.

Best Wishes,

Dominique

andre45Aug 25 20 - 01:37 It's not necessary to remove extensions such as ad blockers. Temporarily disabling them is enough. It's not necessary to clear cookies either, if one completes the entire process (from clicking through from TopCashback to completing the order on the merchant's site) in a single private browsing/Incognito window. When such a window is opened, preexisting cookies are hidden, but new cookies can be set for the lifetime of the private window. Please update your advice, as extensions and cookies are useful, and many people will understandably not be willing to remove/Clear them permanently. Thanks.

TopCashback Hi There,

Thanks so much for the additional suggestions! These may be helpful alternatives to the tips already suggested so we may consider adding in some of these as additional options.

Best Wishes,

Dominique

Member525917535824Jul 28 20 - 08:08 Is there any way that TopCashBack could add a test web page to verify that our browser settings are correct? Also please be more specific about which cookies to clear. It is a pain as some other sites I use depend on their cookies.

TopCashback Hi There,

Thank you for reaching out. We don't currently have a way to test browser settings, but you should just make sure that all ad blockers are turnd off. For how to clear cookies, it may look a bit different on every browser, but essentially right nefore clicking through to TopCashback to make a transaction it is recommended to visit your settings to clear your data. For example on Chrome, simply visit, "history", select "clear browsing data", and leave all check marks "checked" where it asks if you'd like to clear your cookies, cache, and history. I hope this helps :)

Best Wishes,

Dominique

Member620375555421Jul 26 20 - 05:38 I want the free nikes.
Where can I get them??

TopCashback Hi There,

We currently have a promotion going on with Instagrammer "Coupon Katie" where new members can get $15 cashback at Nike. I would recommend visiting her Instagram to check it out, you have to be sure to use the link she's provided :)

Best Wishes,

Dominique

ampmplus2Jul 19 20 - 07:44 Facebook page for topcash doesn’T do anything. There’S nothing there. Why?

TopCashback Hi There,

I'm sorry, i'm not sure what you mean. Please visit the 'TopCashbackUSA' Facebook Page. You should definitely see conent on there.

Best Wishes,

Dominique

cerendallJul 16 20 - 00:46 How, on an iphone with current ios version, specifically do I do steps 1 & 2 listed??

TopCashback Hi There,

If you visit "settings" and then select the browser you're using there will be an option to "clear history and website data"

Best Wishes,

Dominique