AliExpress Reviews and Feedback
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AliExpress Reviews

Shoppers couldn’t wait to share their thoughts on AliExpress’ wide range of products and excellent services. Many expressed their appreciation for the retailer’s low prices, with some claiming them to be even better than eBay’s. In one review, a TopCashback member declares having “no problems” with AliExpress so far. And another finds it to be “a fantastic source of electronic goods.”

Customers have come away feeling more than satisfied with their purchases and consider AliExpress a top vendor from China. Other AliExpress reviews mention the ease of earning cash back, the quick and hassle-free experience, and the store’s reliability.

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AliExpress Reviews
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They Take Awhile...
They take awhile to pay, and amounts can be small, but they add up!
  ChrisOlonzo | Dec 26, 2025 Report Abuse
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Painful
It took almost a year for the cashback to get approved.
  cakire82 | Dec 24, 2025 Report Abuse
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Failure to deliver 9.9 times out of 10
I’ve used the AliExpress rebates program several times, and unfortunately, it has been unreliable. While the idea of earning rebates on purchases is appealing, the actual delivery of those rebates rarely matches the promise.
  GHBIII | Dec 11, 2025 Report Abuse
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Aliexpress
AliExpress' CUSTOMER SE.RVICE +1 8O5 41O 5.OO3 AliExpress' PHON.E NUMBER +1 8O5 41O 5O.O3 AliExpress' CUSTOMER SERVICE +1 8O5 41O 5OO.3 CUSTOMER SE.RVICE +1 8O5 41O 5.OO3 AliExpress' PHON.E NUMBER +1 8O5 41O 5O.O3 AliExpress' CUSTOMER SE.RVICE +1 8O5 41O 5.OO3 AliExpress' PHON.E NUMBER +1 8O5 41O 5O.O3 AliExpress' CUSTOMER SERVICE +1 8O5 41O 5OO.3 CUSTOMER SE.RVICE +1 8O5 41O 5.OO3 AliExpress' PHON.E NUMBER +1 8O5 41O 5O.O3 AliExpress' CUSTOMER SE.RVICE +1 8O5 41O 5.OO3 AliExpress' PHON.E NUMBER +1 8O5 41O 5O.O3 AliExpress' CUSTOMER SERVICE +1 8O5 41O 5OO.3 CUSTOMER SE.RVICE +1 8O5 41O 5.OO3 AliExpress' PHON.E NUMBER +1 8O5 4105.003
  Member1244076350759 | Dec 06, 2025 Report Abuse
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Takes so long!
Takes so long and I only get a fraction of what I deserve!
  2todds2many | Dec 01, 2025 Report Abuse
 
Hi there, We apologize for this experience. Cash Back is generally dependent on a retailer's cancelation process. For some that can be as soon as 2-3 weeks whereas others can take around 90 days. If you're not receiving the proper amount, we highly encourage you to submit a Missing Cash Back Claim so we can look into it for you. Please reach me at uscustomercare@topcashback.com Best, Erica

TopCashback
 
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Sketchy Cashback
My purchase never tracked with this retailer and despite filing a claim, AliExpress did not honor my purchase. I bargained with TCB for 50% of what was due. Not really sure exactly who is to blame, but when there's proof of a purchase, it should be honored. Two stars only because TCB did something.
  JakeaLake | Nov 30, 2025 Report Abuse
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Not a good experience.
They break up purchases into many individual purchases and the total of these purchases doesn't match the total of what the total purchase was made. Also this is the company with the highest rejection of cash back purchase requests. I don't really bother using cash back with them anymore tbh.
  Nuke | Nov 10, 2025 Report Abuse
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Aliexpress always finds a way not to pay you.
They promise but don't deliver on the cashback.
  pfiolek | Oct 29, 2025 Report Abuse
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the miraculous return of my lost funds
Beware of scams! I lost £77,000 on this platform after purchasing a product that never arrived. I was devastated, but Mrs. Bruce Nora helped me recover my money. If you need assistance, contact her at bruce nora 254 @ gmail. com
  Member1043574683514 | Oct 10, 2025 Report Abuse
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Aliexpress -by-alibaba
AliExpress CUSTOMER SERVICE +1 (805)-3O1 7O71 AliExpress PHONE NUMBER +1 (805)-3O1 7O71 AliExpress CUSTOMER SERVICE +1 (805)-3O1 7O71 AliExpress PHONE NUMBER +1 (805)-3O1 7O71 AliExpress CUSTOMER SERVICE +1 (805)-3O1 7O71 AliExpress PHONE NUMBER +1 (805)-3O1 7O71 AliExpress CUSTOMER SERVICE +1 (805)-3O1 7O71 AliExpress PHONE NUMBER +1 (805)-3O1 7O71
  Member1043536048340 | Oct 04, 2025 Report Abuse
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super Shady
Do not expect full cashback. It tracks within a day to the right amount so you feel confident it works, but after some months will be cunningly rejected or cut to tenth without any notice. Order number will get swapped to nonexistent to complicate find corresponding one on Aliexpress. I bought directly from browser, no coupons/coins/cookies/app and still it either gets rejected or lowered substantially. Notice that most recent 5 star reviews are also fake with generated text. Ali at its best.
  viliisoir | Sep 29, 2025 Report Abuse
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Extremely delayed payments. Still waiting > 6 months
I went through the process and purchases tracked but still not confirmed for cashout after 6 months.
  Nbrown2341314 | Sep 28, 2025 Report Abuse
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freedd
He denounced CU.STOMER S.ERVICE +1 (805)-3O;1 7O,71 P.HONE N.UMB.ER +1 (805)-3'O1 7'O71 the government of prime minister Aristides Gomes as "illegitimate and illegal" and said
  Member943309737357 | Sep 14, 2025 Report Abuse
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Works ok
In general I am satisfied. For some transactions there is feedback but it is afterwards removed. This is a bit annoying
  alex_rt | Sep 01, 2025 Report Abuse
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Good and happy
Good cashback and happy
  ovejo9207 | Aug 30, 2025 Report Abuse
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Everything declined
I would rate it 0 but it's not possible Every order i placed got tracked but declined with no reason. Why do you even have promotions for seller or even have it here if nobody gets anything.
  TamTam2 | Jul 17, 2025 Report Abuse
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Something isn't right with Aliexpress cashback
i have been waiting 9 months and cashback still didn't become payable. I am sure it's aliexpress issue and not topcashback. And also there are many declined orders without any reason because these orders are 100% fine.
  eshel8 | Jul 16, 2025 Report Abuse
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Not as I expected
The purchase amount is wrong (the total I have to pay, no tax and other fees, is $7.68). And the earnings took 20 weeks to pay the cashback (too slow)
  ThisIsAwesome | Jul 08, 2025 Report Abuse
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Extremely Slow and Painful
Every purchase was broken down into individual transactions for each seller on the platform. The process was extremely slow and painful. Over 6 months minimum.
  cakire82 | Jun 29, 2025 Report Abuse
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Wrong amount tracked
I placed several orders over last few days and each on of them tracked with the wrong amount paid. Beware!
  basaywhat | Jun 20, 2025 Report Abuse
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Don't count on getting paid
Retailer claims they are declining cashback due to a different referral source, but there was no other referral source. If they are on their normal 1-2% you MIGHT get it, but anytime they have some special deal offering ~25% it's "too good to be true" because it is. Do not buy here expecting to get any cashback from these crooks.
  Member1241366886626 | Jun 05, 2025 Report Abuse
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Don't expect payment from PRC
No update. Raise dispute in March, platforms refused on May marking transaction as noncommisionable. No further explanation. Consider CB % = 0 before hitting "Place Order"
  Member620247469844 | May 29, 2025 Report Abuse
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they just keep denying or simply not-paying
dont count on them paying out. they simply dont pay, or just blanket deny
  DeMont | May 26, 2025 Report Abuse
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Tracking is bit slow
Tracking is bit slow for this merchant, haven't tracked yet, let's see if it gets tracked. Did a medium size transaction, hopefully it tracks. But TCB seems to be very good.
  sophiapaulb | Apr 28, 2025 Report Abuse
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Almost every purchase goes wrong
Sometime no cashback at all, sometime get only for part of order. Most often - get smaller then expected.
  scorpio | Apr 14, 2025 Report Abuse
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