5.0 OkayNikos, May 2024
LikedGood location for tourism, pleasant & helpful staff, reasonably clean. Considering we chose to use the hotel room to keep our luggage, use the toilet/shower and sleep, it was acceptable. Breakfast not needed, some good coffee shops with eats located around the hotel (search for "For Five Coffee").
DislikedStayed in a 2 bed room with friends (internal facing room, 5th floor) and I picked the bed near the window. There was an extreme lack of room space. I could not walk straight around the beds and hurt my legs (shins) on the bed frames too many times. The shower water temperature was very hot regardless of dial setting (we asked for it to be fixed, without luck). The cleaning staff once forgot to replenish the toilet with enough towels and paper tissues, but did so after a remark at the reception.
5.0 OkayClair, May 2024
LikedLoved the location it was perfect for my family to be close to Times Square
DislikedThe bathroom was disgusting and there was black mold on the grout in the shower and my son is allergic to mold. I felt gross using the bathroom the whole time. Also when you turn the light on in the main room it about blinds you. I needed to use the tall mirror to put on makeup because my child was using the bathroom and the rest of the family had to hide under the covers because the light was blinding them.
9.0 ExcellentEleni, May 2024
LikedGreat location.
DislikedIt was very noisy due to the ventilation system
7.0 GoodRaoul, May 2024
LikedLocation is terrific. Room is small, but that's NY. Bathroom ok.
DislikedAC did not work/cool. Room was not cleaned at all twice during a 7-day stay. Most sockets did not connect very well so I could not charge my phone next to my bed
6.0 GoodValeryia, May 2024
LikedLocation is really great!
DislikedThe room is very small, there is no proper closet, the water from the shower barely flowed, we had to wait a long time for warm water to flow
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