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Macy's Reviews
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Reviews and experiences from TopCashback members who have shopped with Macy's.
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Macy's Reviews
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Date: Newest First
They often lower the purchase amount. Very sneaky.
fk3753 | Jan 01, 2022
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Still waiting for recognition of my Dec. 1st Macy's purchase.
besseta | Dec 11, 2021
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??? ???? ?? ? ??? ??? ??? ????? ???????.
OH SeungJin | Mar 11, 2021
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Cash back didn't show up but topcashback has tracked the transactions
Member526175985529 | Mar 09, 2021
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The transaction didn't show even topcashback has tracked the transactions
Yanshu | Mar 09, 2021
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This was the slowest shipping and delivery I have ever experienced with Macy's. It will be 2 weeks by the time I receive my order.
smmountaingal | Dec 08, 2019
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SLOW-it took 4 months to get cash back for Macys
Gastonburg | Aug 24, 2019
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Took forever, I almost forgot!
Brodyac1 | Aug 14, 2019
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Cashback reward was great and one of the main reason for using Topcashback for this purchase. However the time to get the cash back was extremely long. I hope this improves in the future.
powaking | May 05, 2019
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Paid for faster shipping still and was still delivered late
tabrowe123 | Jun 26, 2018
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Macys cash back deals are good, but they are very slow to pay them. I’m still waiting 10+ weeks for rewards.
melreardon1_ | Apr 16, 2018
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Pathetic customer service
Dont care about their customer. Customer service sucks
Member1238823468015 | Dec 06, 2023
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Cashbacks take months and that's even if it's tracking! Have had a horrible time in "waiting for retailer" limbo. You need to keep filing a claim - mine now says "it may take weeks, months or longer to hear back from the retailer." Not worth it at all!!
Frederick | Sep 24, 2022
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Great price for good item, pickup super convenient and easy. Only its been many, many weeks and cash back still has not posted.
rondavu | Jan 27, 2022
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??Cashbacks are often ?denied or not tracked at all. ?Legitimate claims are also frequently stuck in "Waiting for Retailer" or denied. Not recommended.
NYRedHawk | Jan 27, 2022
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i love macy's and have no issue with them. it's topcash back isn't tracking my shopping from there and other sites, so disappointing. i keep having to file missing cash back claims, which is annoying!
gpentz | Jan 27, 2022
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Very bad service. Macy's did not come through on what they offered through Top Cashback. Talked to several people and never had a return call. Will never do again.
Member430468097254 | Jan 26, 2022
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Horrible. I bought a clinique perfume set in a cute Xmas tin for a gift and it came completely bashed in andcrushed. Terrible packaging and as a result I didn't have a gift to give.
Bluravnn | Jan 26, 2022
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Very poor service - not the Macys I trusted for more than 10 y
rhinemain | Dec 12, 2021
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missing many times.
faychang0616 | Jun 22, 2021
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Can't track the transaction made correctly.
Sharonqu | Mar 23, 2021
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The transaction didn't show even topcashback has tracked the transactions
quliansheng | Feb 19, 2021
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They denied several cashbacks since 2020. They are going down hill.
nwang1111 | Nov 25, 2020
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