Macy's Reviews and Feedback
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Macy's Reviews

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Reviews and experiences from TopCashback members who have shopped with Macy's. Review this merchant
Macy's Reviews
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Macy's had technical problems so I had to call customer service to process order - I guess that I won't be receiving cash back.
  jaybut7 | Nov 15, 2016 Report Abuse
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Easy, wish it went to payable status much faster!!!
  DUBARYB | Oct 12, 2016 Report Abuse
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nice way to get a little extra from purchasing things. It takes too long to process the rebate.
  KEETLO | Sep 08, 2016 Report Abuse
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Overall a good experience but took over 10 weeks to get the cashback to be payable from Macy's which is the longest I have had to wait.
  katiewo | Aug 20, 2016 Report Abuse
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smooth transaction!
  swhite99 | Aug 16, 2016 Report Abuse
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delivery by several parts, i need waitting for recieve them several time
  frankchen1976 | Feb 19, 2016 Report Abuse
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Easy to order and delivered on time
  Kindnessis0891 | Jan 02, 2016 Report Abuse
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great service! but cost is little higher.________________________________________________________________________
  sujia | Jun 30, 2015 Report Abuse
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it does not caculate all of my purchase, I had a purchase over 2000$ and it doesn't appear
  typink | Jun 23, 2015 Report Abuse
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Takes more time than other retailer.
  g7zavala | Apr 27, 2022 Report Abuse
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Have to be very careful with Macys - if anything is exchanged, you lose your cashback and TopCB doesn't help with it. Customer service at Macys isn't of any help anymore and they don't even know there is a cashback so if TCB can't help, Macys won't either
  gkemner | Feb 05, 2022 Report Abuse
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I love Macys’s and shop there often. Unfortunately I still have my cashback from multiple visits that have been in pending status for over three months now.
  falison75 | Jan 26, 2022 Report Abuse
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good cashback. but long come to payable and so uncomfortable that cant be used by phone
  Mariia Pohrebniak | Nov 22, 2021 Report Abuse
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Missing transactions, declined transactions for unknown reasons.
  fk3753 | Nov 18, 2019 Report Abuse
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All of my orders have tracked, but the time to reach "payable" status is way longer than advertised. About 14-15 weeks for my orders.
  jamespsomas | Jun 04, 2019 Report Abuse
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Takes too long!
  DUBARYB | Apr 28, 2019 Report Abuse
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Some cashback have not issued yet already it has been three months.
  Uedamichi | Mar 23, 2019 Report Abuse
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Took forever
  labriolav | Mar 02, 2019 Report Abuse
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They take as long as they can push it before they pay up.
  Dtakahashi | Apr 26, 2018 Report Abuse
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It's nice to get cash back, wish it was faster.
  sonnied3 | Apr 10, 2018 Report Abuse
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I do not always get the correct cash back from Macy's, but I love to shop online at their site.
  hafujv | Oct 14, 2017 Report Abuse
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its ok but not the best online retailer
  Jancelley | Sep 01, 2017 Report Abuse
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Took wat too long!!!!!
  DUBARYB | Aug 06, 2016 Report Abuse
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Tracks way slower than sears and multiple requests for a ETA on when the transaction would be submitted went unread.
  heon01 | Nov 30, 2015 Report Abuse
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no money received for canceled order
no money received for canceled order
  Erlanova | Nov 27, 2023 Report Abuse
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