Temu Reviews and Feedback
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Temu Reviews

Reviews and experiences from TopCashback members who have shopped with Temu. Log in to review
Temu Reviews
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Impossible to track or get Cashback from
I've been using TopCashBack for 5 months and have been using Temu since day one... have yet to get any money back from Temu. TCB often does have the highest rates of cashback but what's the point if you end up getting $0. I don't know if it's the fault of the app or on Temu's side, but it never tracks, it takes weeks, and you never end up getting your money back, either it's ineligible or you can't apply for missing cashback since every item in your order has a unique order number. Stick with other organizations if you actually need your cashback. They might give lower rates, but at least you get paid.
  xcmrhk | Dec 19, 2025 Report Abuse
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Didn't get cashback
Followed all instructions, like I normally do. Purchase didn't track. Filed missing CB request. No response from Topcashback. Nudged twice, no response. Normally very happy with Topcashback, not so much now.
  cherry3m | Dec 17, 2025 Report Abuse
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Does not consistently post
Temu, while it offers great percentage amounts back on orders, I have found that it's not at all consistent about posting the purchases. I'm forced to submit claims and that takes months before hearing anything and prevents any recourse. If you use the low price adjustments the order is no longer valid and will not received any portion of the TopCashback amount. Temu takes to much of my time, disappointing.
  Sloan | Dec 16, 2025 Report Abuse
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Temu doesn't give cashbacks !!
Temu doesn't give cashbacks !! I don't trust this store.
  zxzxaszx | Dec 02, 2025 Report Abuse
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Terrible
Always missed cashback tracking from Temu
  phongpham | Nov 28, 2025 Report Abuse
 
I'm sorry you've had this experience with Temu. Things such as ad-blockers, shopping with a pre-loaded cart, not clearing cookies & cache or utilizing a coupon code not provided by TopCashback can cause tracking issues. If you're unsure what happened, please reach me at uscustomercare@topcashback.com and we can have a look. Best, Erica

TopCashback
 
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Untracked Cashback
Made my first purchase, but cashback was not tracked. Already reported missing cashback, dont know if I will get it. It works normally for other merchants.
  naufragile | Nov 08, 2025 Report Abuse
 
Hi there, I'm sorry to hear your Cash Back didn't track. Thank you for submitting a claim, we will follow up with Temu on your behalf to get this looked into further. You can reach out to me at uscustomercare@topcashback.com if you need me to check up on this. Best, Erica

TopCashback
 
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Teaurie Aimirra
Order perfume
  Teaurie Aimirra | Oct 31, 2025 Report Abuse
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No cash ever!
I have made a ridiculous amount of purchases from temu. Not once did it track and pay cash back. Topcashback looks bad offering cashback from a retailer that never honors the payments. Stop offering!
  hopeandstephen | Oct 31, 2025 Report Abuse
 
Hi there, I'm sorry you've had this experience with Temu. Things such as ad-blockers, shopping with a pre-loaded cart, not clearing cookies & cache or utilizing a coupon code not provided by TopCashback can cause tracking issues. If you're unsure what happened, please reach me at uscustomercare@topcashback.com and we can have a look. Best, Erica

TopCashback
 
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they NEVER track correctly
i've had to file missing cash back every single time
  DeMont | Oct 30, 2025 Report Abuse
 
Hi there, I'm sorry to hear your Cash Back doesn't track properly. Things such as ad-blockers, shopping with a pre-loaded cart, not clearing cookies & cache or utilizing a coupon code not provided by TopCashback can cause tracking issues. If you're unsure what happened, please reach me at uscustomercare@topcashback.com and we can have a look. Best, Erica

TopCashback
 
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Never cashback was paid by Temu
Never cashback was paid by Temu
  voalen1313 | Oct 23, 2025 Report Abuse
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Never got any cash back
Never got any cash back from TEMU
  Member542420557105 | Oct 02, 2025 Report Abuse
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Do not trust it
They don't give any cash back
  Member843065426938 | Sep 22, 2025 Report Abuse
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they always deny
no cash back. all scam. it was said 13% but i get only 8% whcih sis still pending from a long time.
  kushalpuri | Sep 09, 2025 Report Abuse
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they did not give us any cashback..
they did not give us any cashback..
  Member542469110610 | Sep 02, 2025 Report Abuse
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Cashback Scam
Absolute scam of a cashback offer, I'm never placing another order there, aliexpress although slow always tracks my order but Temu doesn't
  HQQX | Aug 16, 2025 Report Abuse
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I like Temu
I like Temu.
  Shelley_Hsia | Jul 28, 2025 Report Abuse
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COME ON MAN...
JUST TRY TO GET CASH BACK....??
  Member642736245954 | Jun 30, 2025 Report Abuse
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I like Temu
I like Temu.
  Shelley_Hsia | May 30, 2025 Report Abuse
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Never registers my purchases
This is the only retailer that I have this issue with. I click for cash back and make a purchase and my visit does not register and I do not get paid.
  ejkonzman | Apr 26, 2025 Report Abuse
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they deny any payout
they never actually pay, and just deny the payout
  DeMont | Apr 23, 2025 Report Abuse
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Success Rate is Less Than 50%
The majority of times, Temu finds a way to worm out of paying anything. Nothing you can do.
  mfauls | Apr 19, 2025 Report Abuse
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No cashback is displayed in my account
I made multiple orders through the topcashback link, zero cash back was received. Aliexpress shows a few dollar purchase even you made a hundred dollar purchase. Now temu is even worse. No dollar and no click is displayed.
  Frank | Apr 01, 2025 Report Abuse
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Cash back not working
They lure people in with a huge promotional cashback, but in the end, they don’t actually pay it out.
  dunjamss | Mar 31, 2025 Report Abuse
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Never follows thru with cashback!
Time and time again have gone through top cash-back to shop at Temu And spend a lot of money and most times I'm expecting at least $20 And up for cash back And it will say decline for no apparent reason Never mind has not 1 single code worked, And I have read the specific details where it said works on website or only specifically works in the app and I Have complied With all that and still Nothing When I spend a lot of money and I'm expecting over $20 in cash back And don't get it. It's extremely frustrating To expect and earn cash back and not the amount that you're supposed to get ,but you get nothing at all! Then don't promise cash back at all, And certainly Don't promise that percent of cash back if you intend on giving nothing! If it's some ploy to get people To shop more at your site It's going to do the opposite How I'm treated by a company and by customer service will have a lot to do with whether or not I'm a loyal and continued customer.
  katgirl | Mar 16, 2025 Report Abuse
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Absolutely the worst
Getting cash back is worse than pulling teeth. I have to file a claim and wait forever before receiving any cash back. In addition, on several claims Temu breaks them into multiple claims but TopCashback only allows for a single claim for each order. Consequently, either all but one claim cannot be filed or the total does not agree with the amount shown on Temu's sub-order. The process couldn't possibly be worse. If I could rate it zero stars, I wouldn't hesitate to do so.
  trekker81 | Mar 16, 2025 Report Abuse
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