Tello Reviews and Feedback
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Tello Reviews

Reviews and experiences from TopCashback members who have shopped with Tello. Log in to review
Tello Reviews
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untracked order
Never track my orders. Must always file a missing claim and always get denied
  caccac | Jan 21, 2026 Report Abuse
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Tello
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  Member1244154703507 | Jan 05, 2026 Report Abuse
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Turned to use Rakuten instead
TopCashBack never automatically tracks Tello orders, I've tried three times. You'll need to file a Missing Cash Back case with customer service, wait over months, and then only to be told that Tello has declined your claim. On the other hand, although Rakuten only offers a 10% cashback, at least you you are guaranteed to receive the rebate after filing a case with their customer service.
  GGC | Dec 31, 2025 Report Abuse
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Does not honor claims
Tello does not track cashback and denies claims.
  dealfinder99 | Oct 01, 2025 Report Abuse
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So Far Nothing - Submitted Claim
I made a purchase with Tello, followed all the rules, but it didn't track. So I've had to take the time to file a claim and very much hope it will be processed quickly.
  EFJ | Aug 26, 2025 Report Abuse