Marriott International Reviews and Feedback
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Marriott International Reviews

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Reviews and experiences from TopCashback members who have shopped with Marriott International. Review this merchant
Marriott International Reviews
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Rarely tracks
The cash back between Topcashback and Marriott rarely tracks.
  DHTCB | Nov 01, 2023 Report Abuse
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It does not track your purchase through Topcashback more often than not.
  DHTCB | Feb 05, 2023 Report Abuse
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Not only is the cash back slow, but the cash back is not correct even though I used the hotel.
  renew_21 | Apr 06, 2022 Report Abuse
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Some plans are exempted from earning cashback, but the criteria is vague. You will only know whether the plan is qualified once you completed stay.
  Member18351994918 | Apr 20, 2019 Report Abuse
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Sometimes you get cashback and other times you don't. Today I tried booking under member rate at 3% for two rooms. Both have been declined. Frankly if this continues I will stop using your site. I didn't use a discount code, linked from your website and both reservations were declined. Please tell me why.
  stevemkaufman | Jul 09, 2018 Report Abuse
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Frequently declined, even though I always book the same way. Not a good practice. SPG was worse, but Hilton pays better.
  dittoman | Jul 07, 2018 Report Abuse
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Be prepared to keep a copy of your digital receipt and enter in your click-thru date manually, because the click thru portal almost never works with Marriott..
  dunadan | Feb 22, 2017 Report Abuse
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Booked two hotels, only get credit for one.
  zhaoyang870731 | Feb 16, 2017 Report Abuse
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80% transaction has been declined, too much....
80% transaction has been declined, too much....
  PandaGB | Apr 15, 2024 Report Abuse
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Don't use TCB for Marriott
Doesn't track, denies, wrong amount. Have to file multiple follow-up claims and still don't get any cash back. I've had zero issues with Rakuten or Upromise when using Marriott. Don't use TCB despite the promised high rates.
  Member637354549517 | Dec 06, 2023 Report Abuse
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Marriott refuses all cashback
They either refuse any cashbacks or not response to any requests over five months.
  yuki52s | Nov 28, 2023 Report Abuse
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Marriott is horrible through TopCashback.
Marriott often does not pay. Then TopCashback Customer service takes months to investigate, then they come back and say they can't confirm that they were the last rebate vendor - and wiggle out of paying it. I have switched to Rakuten for all of my Marriott bookings.
  JWBBb | Oct 06, 2023 Report Abuse
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Regular problems with transactions posting
Regular problems with transactions posting, and when they do they're often not at the right amounts. It's really a hassle.
  SLioy | Sep 30, 2023 Report Abuse
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Declined cashback due to order cancelled when it wasn't
Was not tracked initiallly, after filing claim still rejected by Marriott due to "Order cancelled" when the order was not cancelled
  tryinghard2 | Jun 29, 2023 Report Abuse
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no cashback, they promise and then deny
no cashback, they promise and then deny
  masque9 | Jun 06, 2023 Report Abuse
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Do not use TCB for Marriott purchases
Despite using a dedicated browser and having no problems with other merchants, Marriott fails to track and payout and TCB are no help. DISSAPOINTING
  fraz41 | Apr 28, 2023 Report Abuse
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Horrible always denied
  ssgarvin | Jan 21, 2023 Report Abuse
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They're all getting declined
  barclayrichey | Jun 09, 2022 Report Abuse
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Used to work fine, but no longer paying cash back on TCB. Try a different site.
  Dutchryan | Sep 23, 2020 Report Abuse
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I purchase from Marriott all the time and haven't been earning cashback. I submit but it is always denied. The only special thing about my purchase is that I'm a Bonvoy Member. I wish I knew why I was not earning cashback with them.
  knor0009 | Mar 06, 2020 Report Abuse
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It's very bad. No reason to decline my transaction.
  motovb | Dec 19, 2019 Report Abuse
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It is not easy to earn cashback with Marriott and TopCashBack. I
  msieminski | Oct 04, 2019 Report Abuse
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They turned down the qualifying stay payback
  xlinhh | Sep 18, 2019 Report Abuse
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Missing payout still on may Marriott stays!!
  Ganey | Sep 08, 2019 Report Abuse
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terrible cashback experience
  zgreekguy | Nov 04, 2018 Report Abuse
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