Lenovo Reviews and Feedback
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Lenovo Reviews

TopCashback members are enjoying their Lenovo technology and aren’t afraid to show it! Some say they turned to the computer brand when they were in need of a new laptop. In fact, one customer claims Lenovo is the “best option when you want a customized computer.” But she advises that you wait for a promo in order to save on your purchase.

Other Lenovo reviews discuss the company’s generosity in providing cash back. While it took a while for some to receive their cash back, they ultimately did. “Long wait time as was advertised,” admits a member, “but it was paid out on time.”

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Lenovo Reviews
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Horrible retailer. Don’t count on getting your cash back.
As others have mentioned, Lenovo has been a terrible retailer to deal with. They frequently refuse cash back, and their customer service is extremely disappointing whenever you try to contact them for assistance.
  Monsters | May 20, 2026 Report Abuse
 
Hi there, We’re sorry to hear that you’ve been disappointed with your experience shopping with Lenovo through TopCashback. While we understand how frustrating declined Cash Back claims can be, all Cash Back transactions are validated directly by the retailer in line with their terms and tracking data. Unfortunately, there are occasions where retailers may determine that an order is ineligible for Cash Back due to factors such as another referral source, voucher usage or tracking discrepancies. We always want to help where we can, and our support team is happy to review any additional information members can provide to assist with further investigation. Please feel free to contact us at uscustomercare@topcashback.com with your order details so we can take another look into this for you. Best, Erica

TopCashback
 
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Scam Offer
Made a legitimate purchase. Retailers refused to pay out claiming another cash back site was used. avoid.
  esarris | May 13, 2026 Report Abuse
 
Hi there, We’re sorry to hear about your experience and would like to reassure you that TopCashback is not a scam. We work with retailers to offer Cash Back on eligible purchases, but all transactions are subject to the retailer’s own validation process and terms. In some cases, retailers may decline Cash Back if they identify that another Cash Back site, voucher or referral source was used during the purchase journey, as this can affect which partner is credited for the sale. We understand this outcome is disappointing, especially when you believe your purchase qualified correctly. If you haven’t already done so, please contact our support team at uscustomercare@topcashback.com with any additional information relating to your order so we can review the case further with Lenovo where possible. Best, Erica

TopCashback
 
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They Lie
Don't bother trying to get cashback with Lenovo through TopCashback. Lenovo lies and pretends that your referral through TopCashback didn't actually happen and that you clicked through another source. Which is a complete lie. I have done cash back shopping for over a decade and I know how to click through correctly after deleting cookies and turning off ad blockers, etc. Stay away from Lenovo!
  smashing17 | Jun 04, 2025 Report Abuse
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TopCashback No Longer Tracks Lenovo Purchases
over the past month, it has completely stopped tracking any Lenovo purchases. No matter how carefully I follow the click-through process, clear cookies, or use dedicated browsers, nothing gets tracked anymore.
  dijan | Apr 24, 2025 Report Abuse
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Great Products with Great Rewards!!!
As I mentioned in the title above. Will do business again with Lenovo and Topcashback. Thank you.
  wywlqq | Mar 30, 2025 Report Abuse
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Uses coupons for sales, invalidating cashback
Any significant sale Lenovo does will use a coupon code which auto-applies. This invalidates your cashback.
  WGbAPJK4 | Jan 10, 2025 Report Abuse
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Cashback is a joke
Denied my claim for $188 cashback, I even took and submitted screen shot on Chrome showing cash back active on page with order number. Do not expect to ever get cashback from these jokers. Contacting the BBB and State Attorney General.
  edhawk | Oct 11, 2024 Report Abuse
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5 Months Wait & Topcashback Refusing To Pay
Purchased 2 laptops on an 11% cash back day through Topcashback at Lenovo. Purchase tracked but was never paid. Five months of wait before Topcashback claimed Lenovo told them I clicked through some other portal and therefore couldn't be paid. Lenovo told me they don't pay commissions to Topcashback and it was TCB's responsibility to pay their offered rates. Meanwhile I'm out over $120 in expected cash back on one transaction.
  bwitherby | Apr 24, 2024 Report Abuse