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Discover what satisfied customers are saying about Knetbooks on Trustpilot. Many reviewers applaud the company for its low prices on college and university textbook rentals. “The prices here are significantly lower than my school and other websites. This is my one-stop shop for ALL of my textbooks!,” writes one customer, while another praises Knetbooks for its user-friendly website.

Other Knetbooks reviews compliment the company for its speedy shipping, easy returns and convenience. “Received quickly and return was hassle free. Will order from them again,” reads one Knetbooks review. Several other customers “highly recommend” Knetbooks for those on a budget and looking to save money.

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I recently rented a textbook with this company. The textbook was 6 days late, which I was not aware of. The only email I received was one telling me my card was charged $147 for the full amount of the book. I returned the book immediately. When I called customer service, I was told that they sent three emails advising of when it was due/late, which was not true. The only option is a 50% refund which is ridiculous. I am now awaiting a supervisor to call me.
  | Jan 08, 2016 Report Abuse