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Klook Reviews

Reviews and experiences from TopCashback members who have shopped with Klook. Log in to review

Klook Reviews
	Don't waste your time Like everyone they declined the cashback wihtout any reason stop wasting your time behind them
	Member943291976410 \| Mar 17, 2026 Report Abuse
	I like this reserved Very simple and simple setup is good.
	Yoshi3 \| Mar 12, 2026 Report Abuse
	Fraudulent vendor Fraudulent vendor. You don't actually get the cashback after the purchase. Just like others said. Consider yourself warned.
	Member436967661427 \| Feb 16, 2026 Report Abuse
	Hi there, we’re really sorry to hear about your experience. Cash Back is not automatically declined, and in the vast majority of cases it tracks and pays successfully. When it doesn’t, it’s usually due to tracking issues such as ad blockers, cookie settings, or the purchase not meeting the retailer’s Cash Back terms. We’d genuinely like to look into this for you and get it resolved. Please email us at uscustomercare@topcashback.com with your order confirmation details so we can investigate further. We appreciate you bringing this to our attention and hope to turn your experience around. - Erica TopCashback
	Pointless Klook Rebate. Rejection every time Made multiple purchases on Klook following their guidelines. Every transaction was rejected. I don't even see the point of of Klook being on topcash.
	Channingng \| Feb 14, 2026 Report Abuse
	Hi there, we’re sorry to hear about your experience — especially after making multiple purchases. Cash Back is not automatically rejected, and we certainly understand how frustrating this situation must feel. When transactions don’t track or are declined, it’s typically due to tracking interruptions (such as ad blockers, coupon codes not listed on our site, or navigating away before completing the purchase) or the purchase not meeting the retailer’s Cash Back terms. We’d really like the opportunity to review your orders in detail. Please email us at uscustomercare@topcashback.com with your Klook order confirmation emails and booking reference numbers so we can investigate further. We appreciate your feedback and hope we can help turn this around for you.- Erica TopCashback
	High Frequency of cashback declined & long wait time for cashback posted All my transactions were tracked automatically, but most of cashback are declined after 3 months. The worst cashback experiences I have encountered with merchants on Topcashback website. Be aware!!
	CLAREWENG \| Jan 06, 2026 Report Abuse
	Hi there, We're sorry to hear about your experience and understand how frustrating it can be when Cash Back is declined. While transactions may track automatically, Cash Back is still subject to the merchant’s validation process, and the retailer ultimately determines whether a purchase qualifies. Cash Back may be declined for several reasons, such as the use of coupon codes not listed on TopCashback, order changes or cancellations, or if another marketing channel was credited for the sale. If you’d like us to review your transactions, please feel free to contact me at uscustomercare@topcashback.com with your order details and we’ll be happy to take a closer look. We appreciate your feedback. Best, Erica TopCashback
	Bad experience My cashback was properly tracked and shown as pending, and I already completed the trip. Pending cashback should be confirmed after the usual waiting period, not denied after the activity is finished. If this item was not eligible, it should have been rejected at the start and shown as $0, not after everything was completed.
	evan0901 \| Dec 09, 2025 Report Abuse
	Hi there, Thank you for sharing your feedback. We understand how frustrating it can be when Cash Back initially tracks as pending but is later declined. While tracking shows that the purchase was recorded through TopCashback, all Cash Back is still subject to the merchant’s validation process. The retailer reviews each transaction after the order or activity is completed to confirm it meets their eligibility requirements before approving the Cash Back. If you’d like us to review your transaction, please email me at uscustomercare@topcashback.com with your order details and we’ll be happy to take a closer look. We appreciate you bringing this to our attention. Best, Erica TopCashback
	Try some other cash back site for Klook or avoid Do not use, my cashback was denied after 3 months. I don't know to blame TCB or Klook, but three different valid cash backs were denied. Don't waste your time
	pradeepkg \| Dec 07, 2025 Report Abuse
	Hi there, We’re sorry to hear about your experience and understand how disappointing it can be when Cash Back is declined after a waiting period. While transactions may initially track, all Cash Back must go through the merchant’s validation process before it can be confirmed. If you’d like us to review your transactions and see if there’s anything further we can do, please email me at uscustomercare@topcashback.com with your order details and I’ll be happy to take a closer look. We appreciate your feedback. Best, Erica TopCashback
	Violation of Terms Do not use. Declined valid cashback in violation of the terms after waiting months. Unconscionable actions by both the merchant and TCB
	Member1022470488112 \| Nov 21, 2025 Report Abuse
	Decline for no reason Declined after long wait for no reason. All purchase were declined and none of the transaction is on the exclusion.
	jeff612916 \| Nov 11, 2025 Report Abuse
	worked well 6 bookings. All paid out. Worked well.
	fischchr \| Oct 26, 2025 Report Abuse
	Cashback declined Did not get anything. It was tracked automatically, but still after 3 months it was declined.
	Raja1 \| Oct 22, 2025 Report Abuse
	Almost everything has been decline It's like cheating! You should at warned about something non-cashable, not just decline when we already bought it!
	Howieyu \| Oct 06, 2025 Report Abuse
	Hi there, I'm sorry to hear you've had a bad experience, however we do list terms and exclusions for each merchant that states what is ineligible for Cash Back. If you've made a purchase that was supposed to be eligible, please submit a Missing Cash Back Claim and we will chase that up for you. Best, Erica TopCashback
	Very dishonest I don't know why they are still on TCB. Klook is very unreliable and dishonest even if the cashback tracks. Keep in mind that they are already hiking prices when you click through TopCashback. I noticed this for Eurail passes, which (NOT THEN) they have now added as an exclusion.
	memberwjokckwjcjebk \| Aug 10, 2025 Report Abuse
	Hi there, To clarify, TopCashback doesn’t set merchant prices or exclusions; those are controlled by the retailer. Prices on Klook can change due to factors like promotions, currency, taxes, or dynamic pricing, but if you’ve seen a clear price difference after clicking through TopCashback, we’d really like to investigate that with Klook directly. Regarding Eurail: exclusions are determined by the merchant and can change over time. We update the retailer’s page as soon as we’re informed, but we understand how frustrating it is when something you previously purchased later becomes excluded. If you have an order that tracked but didn’t pay out—or any examples of price changes—please raise a Missing Cash Back Claim. Our Customer Care team will review and liaise with Klook to try to put things right. Best, Erica TopCashback
	All orders got declined They tracked immediately but all orders got declined later.
	peach0223 \| Apr 06, 2025 Report Abuse
	Hi there, If your transaction has been declined, we highly recommend submitting a Missing Cash Back Claim so we can work with Klook on your behalf to see the reason and if we can fight for that Cash Back. Best, Erica TopCashback
	Declined cashback for no reason promoted to give high cashback but cashback declined months later with no clear reason. Has anyone gotten cashback from them?
	jsp02014 \| Apr 01, 2025 Report Abuse
	not good for its one purpose: japan bookings Klook doesnt really offer competitive prices at all. The only reason people use it is for the convenience of booking attractions in japan like disney land or universal studios in the cases where we don't have the required japanese credit card or if we want to book something in advance for peace of mind. The cashback on klook is negligible and not really worth the effort. you probably get a couple dimes in cashback even with many hundreds of dollars in spending.
	Kevin6040 \| Feb 09, 2025 Report Abuse
	What's even the point If Klook just decline a bunch of cash back?
	secretstan \| Jan 22, 2025 Report Abuse
	Terrible experience I bought the product from the list for 10%, and Klook just declined the cash back without any reason. Th coupon was not on the no-cash-back list, so I think this merchant lost his reputation. JUST DONT BUY FROM KLOOK, or you may lose all cashback.
	Member1038208416139 \| Dec 31, 2024 Report Abuse
	A lot of orders are rejected, and the feedback is very inefficient A lot of orders are rejected, and the feedback is very inefficient
	HSUTZUYUN \| Dec 08, 2024 Report Abuse
	it seems good ??(Klook)??????????2014?5??????????????[1]?????????,??????,??????????1000????,????49?????????????????????Klook ???????????????????????????????????????????
	easttall \| Nov 16, 2024 Report Abuse
	Terrible experience I purchase the coupon and use in August, the merchant just declined on November. What should I say?
	Member740544470816 \| Nov 11, 2024 Report Abuse
	Smooth and Fast
	dexterlee \| Jan 26, 2023 Report Abuse

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