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Klook Reviews

Reviews and experiences from TopCashback members who have shopped with Klook. Log in to review

Klook Reviews
	Bad experience My cashback was properly tracked and shown as pending, and I already completed the trip. Pending cashback should be confirmed after the usual waiting period, not denied after the activity is finished. If this item was not eligible, it should have been rejected at the start and shown as $0, not after everything was completed.
	evan0901 \| Dec 09, 2025 Report Abuse
	Try some other cash back site for Klook or avoid Do not use, my cashback was denied after 3 months. I don't know to blame TCB or Klook, but three different valid cash backs were denied. Don't waste your time
	pradeepkg \| Dec 07, 2025 Report Abuse
	Violation of Terms Do not use. Declined valid cashback in violation of the terms after waiting months. Unconscionable actions by both the merchant and TCB
	Member1022470488112 \| Nov 21, 2025 Report Abuse
	Decline for no reason Declined after long wait for no reason. All purchase were declined and none of the transaction is on the exclusion.
	jeff612916 \| Nov 11, 2025 Report Abuse
	worked well 6 bookings. All paid out. Worked well.
	fischchr \| Oct 26, 2025 Report Abuse
	Cashback declined Did not get anything. It was tracked automatically, but still after 3 months it was declined.
	Raja1 \| Oct 22, 2025 Report Abuse
	Almost everything has been decline It's like cheating! You should at warned about something non-cashable, not just decline when we already bought it!
	Howieyu \| Oct 06, 2025 Report Abuse
	Hi there, I'm sorry to hear you've had a bad experience, however we do list terms and exclusions for each merchant that states what is ineligible for Cash Back. If you've made a purchase that was supposed to be eligible, please submit a Missing Cash Back Claim and we will chase that up for you. Best, Erica TopCashback
	Very dishonest I don't know why they are still on TCB. Klook is very unreliable and dishonest even if the cashback tracks. Keep in mind that they are already hiking prices when you click through TopCashback. I noticed this for Eurail passes, which (NOT THEN) they have now added as an exclusion.
	Member336625882825 \| Aug 10, 2025 Report Abuse
	Hi there, To clarify, TopCashback doesn’t set merchant prices or exclusions; those are controlled by the retailer. Prices on Klook can change due to factors like promotions, currency, taxes, or dynamic pricing, but if you’ve seen a clear price difference after clicking through TopCashback, we’d really like to investigate that with Klook directly. Regarding Eurail: exclusions are determined by the merchant and can change over time. We update the retailer’s page as soon as we’re informed, but we understand how frustrating it is when something you previously purchased later becomes excluded. If you have an order that tracked but didn’t pay out—or any examples of price changes—please raise a Missing Cash Back Claim. Our Customer Care team will review and liaise with Klook to try to put things right. Best, Erica TopCashback
	All orders got declined They tracked immediately but all orders got declined later.
	peach0223 \| Apr 06, 2025 Report Abuse
	Hi there, If your transaction has been declined, we highly recommend submitting a Missing Cash Back Claim so we can work with Klook on your behalf to see the reason and if we can fight for that Cash Back. Best, Erica TopCashback
	Declined cashback for no reason promoted to give high cashback but cashback declined months later with no clear reason. Has anyone gotten cashback from them?
	jsp02014 \| Apr 01, 2025 Report Abuse
	not good for its one purpose: japan bookings Klook doesnt really offer competitive prices at all. The only reason people use it is for the convenience of booking attractions in japan like disney land or universal studios in the cases where we don't have the required japanese credit card or if we want to book something in advance for peace of mind. The cashback on klook is negligible and not really worth the effort. you probably get a couple dimes in cashback even with many hundreds of dollars in spending.
	Kevin6040 \| Feb 09, 2025 Report Abuse
	What's even the point If Klook just decline a bunch of cash back?
	secretstan \| Jan 22, 2025 Report Abuse
	Terrible experience I bought the product from the list for 10%, and Klook just declined the cash back without any reason. Th coupon was not on the no-cash-back list, so I think this merchant lost his reputation. JUST DONT BUY FROM KLOOK, or you may lose all cashback.
	Member1038208416139 \| Dec 31, 2024 Report Abuse
	A lot of orders are rejected, and the feedback is very inefficient A lot of orders are rejected, and the feedback is very inefficient
	HSUTZUYUN \| Dec 08, 2024 Report Abuse
	it seems good ??(Klook)??????????2014?5??????????????[1]?????????,??????,??????????1000????,????49?????????????????????Klook ???????????????????????????????????????????
	easttall \| Nov 16, 2024 Report Abuse
	Terrible experience I purchase the coupon and use in August, the merchant just declined on November. What should I say?
	Member740544470816 \| Nov 11, 2024 Report Abuse
	Smooth and Fast
	dexterlee \| Jan 26, 2023 Report Abuse

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