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IHG Hotels & Resorts Reviews
Reviews and experiences from TopCashback members who have shopped with IHG Hotels & Resorts.
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IHG Hotels & Resorts Reviews
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somewhat difficult
I am using IHG a lot and love to get cashback. Several times the offer is good with nice rate. The worst aspect is that MANY times (most of times) there are issues with tracking. I've been using topcashback for ages and I do know how to do it, but especially with IHG it seems there's always something, so I need to track down my transactions, open claims, then it takes forever to get acknowledgement and sometimes even the offer rates are not matching the initial offer ones...A bit disappointing
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Deda | Mar 04, 2025
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works okay but takes a long time to get the cash
works okay but takes a long time to get the cash
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gpouliot | Feb 23, 2025
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Always been my go to chain
This chain does a better job at tracking and report the numbers than some other chains that won't show numbers (they also don't run promos). The secret is to book one stay, allow it to be processed (wait for the Topcash email), and then book the next stay. I like staying a different hotels but this just does a better job with promo and tracking.
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Mopar1999 | Dec 04, 2024
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hegs
While it was the third-largest retailer in the IHG Hotels & Resorts CUSTOMER SERVICE +1 (805)- 41O 56OO IHG Hotels & Resorts PHONE NUMBER +1 (805)- 41O 56OO
United States, Wal-Mart was more profitable than rivals Kmart and Sears by the late 1980s. By 1990, it became the largest U.S. retailer by reve
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Member1141177389200 | Nov 14, 2024
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This hotel won't track cashback unless you file a claim.
Be careful, I never saw the cashback display automatically in my account since late 2023 from IHG. Every time I need to wait for a month to submit the missing cashback claim to customer service. This hotel is playing tricks and is very dishonest about the cashback they promise on this TopCashback website.
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CodingMonkey | Jun 02, 2024
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good service
?? ???. ??? ????
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baecsoo | Nov 02, 2023
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Unreliable Tracking
Tracking with IHG is extremely unreliable. Despite using the Topcashback link and selecting a proper rate, the transaction doesn't always track. There's no rhyme or reason as to why one reservation tracks while another one doesn't. Fortunately, the support ticket system usually gets things fixed, but it's an unwanted extra step.
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sunskysea | Sep 16, 2023
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Takes a while
You get the cash back, but it takes them forever to pay it out.
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aaronalbr | Sep 05, 2023
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TCB claimed I used another cashback services even when I did't
First, TCB never tracks for anything - super annoying. Most purchases came up but when I had a 200 EUR purchase for IHG. TCB said some other cashback site got the commission which is difficult to believe.
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Member64473453950 | Aug 25, 2023
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Quite a trouble to keep a track and follow up for cash back each-time!
I am a frequent traveler, and I stay with IHG almost all the time. It's a mission every time to keep track and follow up for cash back on stays with IHG. It doesn't get tracked automatically. I lose the cash back if I fail to manually follow up and put in a claim. Quite frustrating!
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Salithd | Jul 10, 2023
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Horrible partner rarely pays and when does is 5 months late.
Didnt most of the time and when did took 5-7 months and 3 emails. Absurd
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ssgarvin | Jul 01, 2023
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Tracks fast and payout accurately
Tracking of cashback is fast compared to other hotel chains, payout accurately and on time within the suggested timeline
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tryinghard2 | Jun 14, 2023
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nice
nice topcashback
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KIM KWANGJIN | May 24, 2023
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Slow but reliable
The wait for the cashback seems to take longer than most, but I trust it, and it's reliable.
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harmony91 | May 23, 2023
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Cashback with IHG is very easy, payment was fast.
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stats787 | Nov 20, 2022
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Very slow payout, at least 10weeks+
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Member115571219336 | Sep 15, 2022
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CB not honoured TCB said I used another CB agent which I didn't
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Member64473453950 | Jun 12, 2022
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multiple reservations made at the same time using different "clicks." Only one tracked, the others declined.
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alex8688tw | Dec 28, 2021
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Reliable accrual of cashback, although the wait is long
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Raps | Jul 29, 2021
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Took several months after my stay, but tracked correctly
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lenin1991 | Jul 15, 2020
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did not honor cashback on February stay.
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hariring | Apr 11, 2020
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I have yet to receive cash back from IHG. I will use a different means to make the reservations through.
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MelonyT | Jan 29, 2020
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I travel a lot for work, and started booking at IHG hotels to take advantage of the cash back. For the first ten months, I would get cash back pending approx. 7 days after I completed the stay. And it was like clock work, easy and no issues. However, the last 2 months, the cash back hasn't been applied. I have submitted claims and waiting to hear back. I will try it a couple more times, and if it doesn't work, I will go back to staying at Hilton hotels.
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j_greene72 | Dec 28, 2019
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Very fast payment. Easy. Wish I started using it sooner.
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Conflipper | Nov 04, 2019
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Works great every time
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lenin1991 | Sep 10, 2019
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