People are busy sharing their positive experiences with Houzz on Trustpilot. Many are applauding the retailer’s support reps who are communicative and swift to resolve issues during difficult and time-sensitive renovations. “The Houzz customer service team deserves a true shout-out,” writes a pleased client. And another appreciates the attention and patience she received from a staff member.
Other Houzz reviews discuss the user-friendly website, high quality products, prompt deliveries, and fair prices. A buyer claims she receives plenty of compliments on a lotus accent lamp she purchased from Houzz. “It looks perfect on my little stand in my foyer,” she says. And when she’s asked where she got it, “I tell them Houzz!”