Hotel Storm Reviews and Feedback-
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Hotel Storm Reviews

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Reviews and experiences from TopCashback members who have shopped with Hotel Storm. Review this merchant
Hotel Storm Reviews
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Love using this site so easy to use and the prices are really good.
  Haileymcdowell17 | Feb 06, 2020 Report Abuse
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Promptly confirmed and paid.
  callcagno | Feb 19, 2019 Report Abuse
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Despite the many negative reviews on various sites , yes they do pay cash back.Thank you HotelStorm.com & Topcashback.com
  callcagno | Nov 17, 2018 Report Abuse
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Hotelstorm is awesome. Not only did a get a great deal on my hotel but it was so easy to book. No issues and got cashback right away
  | Jul 20, 2018 Report Abuse
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If I could give hotelstorm less than 1 star i would. I booked on hotelstorm using "Special Military/First Responder program" they offer. The quotes are due to the fact that i called the hotel after making the reservation and they gave me the same prices maybe a little cheaper than hotelstorm was offering without any special promotions. Within hours of booking this reservation i realized i blocked the wrong days on my phone when i booked it and emailed them. They have claim to have a 24 hour turn around on these issues which a "senior manager" We will call Efren would later tell me is not true no matter how many times their email or website says it in the contact us section. After not getting a confirmation email about my new request being received a send another email a few hours later, and just to be extra safe i call hotelstorm the next morning. I was informed "The hotels are probably pretty busy right now so I would just be put on hold so I will call first thing tomorrow" These are the very words of the representative at the company. She's a booking agent who doesn't want to be on hold with anyone... i give her a day to call back hell i give her 3. I don't receive anything so I call back and she tells me she passed the issue onto someone else and they haven't gotten to it yet but she appreciates my patience. I call and email multiple times inbetween and finally 3 days before my check in i get fed up and call back again. She informs me that they contacted the hotel and "Meant to send me an email about it" since the change is so last minute it would be 180$ to bump up my reservation two days. I tell her that it wouldn't have been anywhere near this much if they dealt with the request when i asked.(I know this because i checked rates after realizing my mistake, and contacted the hotel that day who said it wouldn't be a problem but since the reservation is still in Hotelstorms hands theyd have to deal with it) She actually agrees with me...
  | Jun 04, 2018 Report Abuse
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AVOID AT ALL COSTS!! Once at the hotel their virtual credit card could not be charged resulting in 3 phone calls and over an hour wait while the hotel tried to reach someone to get a new number to charge. Representatives just kep saying "oh maybe he's not charging the right amount" and talking as if the hotel employee didn't know how to do his hob. Magically the second credit card number they gave him worked and yet they still took no blame. We only live an hour and a half from the hotel but I booked it because my husband was so tired from doing two 16 hour shifts in a row so I wanted him to get some sleep. They robbed hours of this by the time he waited and finally got checked in. Ridiculous waste of time.
  | Mar 29, 2018 Report Abuse
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worst company ever
  songrunqi | Sep 06, 2017 Report Abuse
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PLEASE DON'T BOOK from HotelStorm...they claim to have the best and cheapest deal but what they don't tell customers during booking is that they will most likely pay an additional $90-100 on top of what they've already paid. I later found cheaper deals and they would honor it. When I checked in at the hotel...no one new who H otelStorm was... They said I booked via priceline which I didn't . The hotel didn't have my keys ready on time, I was left waiting with my family well after check in time to get keys ... PLEASE STAY WAY FROM HOTELSTORM..I only booked with them because if American express ..and I will be sure to give AMEX a piece of my mind for partnering with this thieves.
  Member710282631748 | Jul 17, 2017 Report Abuse