TopCashback FAQs and Help

Why do I need to provide my address in the Visa® Prepaid Card portal?
The address will be used to deliver a physical plastic card to you, if you choose to get a physical card. The card address is also an important part of making sure you can use your virtual or physical card successfully. Most online retailers run address verification when you check out, to make sure that the address of the card and the address you give the merchant match. If you move or need to make an address correction for any reason, you can edit the card address at any time.

« TopCashback FAQ's and Help Overview
Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

Did you know?

"Our Customer Service team members each complete 6 months (900 hours) of valuable on-the-job training. "
Customer care team