TopCashback FAQs and Help

What should I do if my Visa® Prepaid Card is lost or stolen?
Call Cardholder Services immediately at 00 1 866 230 3809. Your card will be closed to block it from fraudulent purchases. They will then send you a new card for the remaining balance minus a card reissue fee.

« TopCashback FAQ's and Help Overview
Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

Did you know?

"Our Customer Service team members each complete 6 months (900 hours) of valuable on-the-job training. "
Customer care team