TopCashback Help - Frequently Asked Questions

Report a fault with the app

If you notice any other problems while using the TopCashback app, we recommend you submit a support ticket and we can help to get it resolved. To do this through the app, visit My Account and tap 'Customer Service'. Here you will be taken to the Customer Service page and from there you can tap 'Contact Us' to submit a support ticket at the bottom of that page.

Alternatively, you can send us a support ticket from the desktop website:

TopCashback - Submit a Support Ticket

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Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

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"Fair Play is at the heart of our culture – that means striving to do what’s fairest for you and our employees. "
Customer care team