If your Missing Cash Back Claim is rejected by the retailer, we may not know why. The most common reason is that the retailer has already paid your Cash Back to another website. This happens when TopCashback wasn’t the last site you used before your purchase. It could be a different Cash Back site, a coupon code source not from TopCashback, or a comparison site or search engine.
To prevent this, always click through the retailer on TopCashback and finish your purchase in one session. Clearing your cookies and cache can also help by reducing the chances of linking your purchase to another site.
Another common reason Cash Back gets declined is due to purchasing an item that the retailer deemed not qualified. Always make sure to check the terms and conditions of each retailer before you shop so you can ensure the items you are buying qualify for Cash Back.
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