TopCashback Help - Frequently Asked Questions

What should I do if I didn’t receive the physical Visa® Prepaid Card in the mail?

HomeTopCashback FAQs and HelpWhat should I do if I didn’t receive the physical Visa® Prepaid Card in the mail?

You'll receive an email as soon as your card is shipped. Delivery takes anywhere between 7-10 business days.

If you still haven’t received your card, please reach out to Onbe via the “Contact Us” option in the prepaid card portal.


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