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ExpressVPN Reviews

Reviews and experiences from TopCashback members who have shopped with ExpressVPN. Log in to review

ExpressVPN Reviews
	Cashback decline by Retailer Track but suddently cancel the cashback (mine is 120%). It seems to be happened with lots of people.
	ducviet5138 \| Aug 08, 2026 Report Abuse
	ExpressVPN will often not allow refunds. Normally, if the cashback doesn't track, you refund with the merchant and try again. But ExpressVPN is the only one that will regularly not allow any refunds. Blacklist this company.
	vegan \| Jul 17, 2026 Report Abuse
	Hi there, Thanks for sharing your experience. We're sorry to hear your purchase didn't track as expected. If your Cash Back hasn't tracked within 7 days, please be sure to submit a Missing Cash Back claim through your TopCashback account. This allows us to work directly with ExpressVPN on your behalf to investigate the missing transaction. If you need any help with the process, please don't hesitate to reach out to us at uscustomercare@topcashback.com—we'd be happy to assist. Best, Erica TopCashback
	ExpressVPN - Do not let a high cash back offer influence your decision Looking at the reviews, there is a pattern to ExpressVPN's cash back transactions -- it is not something they honor easily and you will have to put in effort and wait a long time. My February 2026 purchase of ExpressVPN did not track. I had to submit an appeal to get the cash back earnings to show up in my account which took over 20 weeks from original purchase date. Still waiting to hear when the earnings will be available for cash out. If you are choosing between VPNs, I would not recommend using ExpressVPN's cash back offer as your decision point.
	whiskey50 \| Jul 13, 2026 Report Abuse
	Hi there, Thank you for sharing your experience. We're sorry your purchase didn't track automatically. We can see that your Missing Cash Back claim was successfully approved, although we understand the wait was longer than expected. Claims typically take around 90 days to be reviewed, as we're reliant on the retailer's investigation and response times, and we're actively working to improve this process. Once approved, Cash Back will become payable after the retailer's validation period. If you have any questions about your claim or payout timeline, please reach out to us at uscustomercare@topcashback.com—we're happy to help. Best, Erica TopCashback
	Declined Cashback Dunno declined cashback by express vpn with 1 month subscription already paid and no cancellation.
	Drozborn \| Jul 04, 2026 Report Abuse
	Hi there, We're sorry to hear your ExpressVPN Cash Back was declined. While most purchases track successfully, Cash Back can occasionally be declined due to things like tracking interruptions, non-eligible purchases, or the retailer being unable to validate the transaction. We'd love the opportunity to take a closer look. Please email us at uscustomercare@topcashback.com with your TopCashback account email address, and we'll be happy to investigate further. Best, Erica TopCashback
	Cashback dropped by $50 in one week I purchased the product and for over a week TopCashnback dashboard show an amount that exceeded the purchase price since at the time that was what the offer was. The difference was $50. Now a week later TopCashback shows an amount $50 less than a week and I am being told that I will have to wait 3 months for my claim to be assessed. It is not worth the risk. Will cancel the purchase while I can with ExpressVPN and ditch TopCashback.
	Farkle \| Jun 12, 2026 Report Abuse
	Standard delay tactics. Don't waste your time. Zero stars. My purchase didn't track after a full week. When I filed a missing cash back ticket, they responded saying I have to wait 3 MONTHS before they can even submit the claim on their end. Absolutely ridiculous policy. Looking at other reviews, this seems to be standard operating procedure for them. I'm requesting a refund for my purchase immediately rather than playing this waiting game.
	longname \| Jun 12, 2026 Report Abuse
	Purchase not tracked Purchase did not track even after 7 days, submitted a missing cash back claim and TCB responded that they can not submit the claim until 3 months have passed. What a joke, looking at other reviews, I better just request a refund now.
	adamliukuro \| Jun 12, 2026 Report Abuse
	the biggest VPN lier I bought this VPN for one month but i didn't get the cahsback, this lier VPN retailer rejected my cashback without any reason just kick off me after the subscripition expired. You guys would better avoid this lier VPN retailer, it is so shameless
	zhenzhu \| May 31, 2026 Report Abuse
	Decline on valid purchase Just like everyone else, purchased in Nov 2025 and in Jan 2026 they declined the cashback for no reason. My purchase was valid and they still actually have my package with 100% cashback. Avoid this, very scammy. Will do a chargeback with my credit card.
	Fardashian \| Feb 12, 2026 Report Abuse
	Purchase Declined I’m very disappointed with ExpressVPN. After paying for two months via TopCashback, my cashback was rejected without any reason.
	duythanh \| Feb 06, 2026 Report Abuse
	This retailer is not reputable. I purchased a product that met the cashback eligibility criteria, but after the waiting period expired, the retailer refused to pay me the cashback. No reason was given. It's best to avoid this retailer.
	Nrt1066 \| Jan 23, 2026 Report Abuse
	Hi there, Thanks for taking the time to share your experience. We’re really sorry to hear you didn’t receive the cashback you were expecting. We know how disappointing that can be. Cash Back can sometimes be declined by retailers if certain eligibility criteria aren’t met on their end, though they don’t always provide us with a detailed reason. If you haven’t already, we’d strongly recommend raising a support ticket with our team so we can look into this for you and check whether there’s anything we can do to help. We appreciate your feedback and hope we can assist further. Best, Erica TopCashback
	Valid purchase DECLINED after 2 months I purchased the service on Nov 10, 2025, specifically using my mobile phone to ensure a clean browser environment without extensions. The cashback tracked successfully but was suddenly declined on Jan 13, 2026, even though my subscription is still active and I never requested a refund. I see many other recent reviews from January 2026 reporting the exact same issue. This appears to be a mass decline of valid purchases by the retailer. I have opened a support ticket and expect TopCashback to investigate this batch rejection. Very disappointed.
	alonexsx \| Jan 17, 2026 Report Abuse
	Hi there, Thanks for sharing these details. We understand how frustrating it is to see Cash Back track correctly and then later be declined, especially when your subscription is still active and no refund was requested. While Cash Back can be declined by the retailer after tracking if their internal checks aren’t met, they don’t always provide us with a specific explanation for the decision. That said, we’d really like to look into this further for you. Please submit a missing Cash Back Claim (if you haven’t already) with your and we'll be happy to chase that up with ExpressVPN. Best, Erica TopCashback
	Cash back Declined. Bait and switch? Same experience as others. Only subscribe to ExpressVPN due to the cashback deal. After two months, cashback declined!? I better be getting my $137 back.
	Member1143907166328 \| Jan 16, 2026 Report Abuse
	Hi there, thanks for sharing your experience. We’re really sorry to hear how disappointed you are—we understand how frustrating it is when Cash Back doesn’t go through as expected, particularly when it’s a significant amount. While Cash Bacl can initially track and later be declined following the retailer’s checks, the final decision does sit with the retailer and they don’t always provide us with a specific reason. That said, we’d strongly recommend raising a Missing Cash Back Claim so we can chase this up with ExpressVPN on your behalf. Best, Erica TopCashback
	Purchase Declined Purchase tracked, but they didn't pay. After 2 months, they declined to pay the cashback, though I was meticulous with all the requirements: "ExpressVPN Cash Back has been declined by the retailer"
	squinky86 \| Jan 13, 2026 Report Abuse
	ExpressVPN ExpressVPN's CUSTOMER SE.RVICE +1 8O5 41O 5.OO3 ExpressVPN's PHON.E NUMBER +1 8O5 41O 5O.O3 ExpressVPN's CUSTOMER SERVICE +1 8O5 41O 5OO.3 CUSTOMER SE.RVICE +1 8O5 41O 5.OO3 ExpressVPN's PHON.E NUMBER +1 8O5 41O 5O.O3 ExpressVPN's CUSTOMER SE.RVICE +1 8O5 41O 5.OO3 ExpressVPN's PHON.E NUMBER +1 8O5 41O 5O.O3 ExpressVPN's CUSTOMER SERVICE +1 8O5 41O 5OO.3
	Member1244087551241 \| Dec 08, 2025 Report Abuse
	Cashback Tracked and showed up quickly Amazing Cashback- 100%. Tracked and showed up quickly. Hoping that it will be paid without any troubles.
	vp78 \| Nov 13, 2025 Report Abuse
	Got full cashback, very good service I am using Express vpn. It is excellent. I purchased through TopCashBack in April 2025, and the cashback amount was tracked within a day. I finally received my cashback in July 2025. I am happy with my overall experience with ExpressVPN and TopCashBack. Thank you, TopCashBack, for giving the cashback.
	Biswarup_Ash \| Oct 12, 2025 Report Abuse
	Awesome Got the full cashback, can't rave about the experience enough!!!
	calculus1918 \| Sep 06, 2025 Report Abuse
	Scam Purchase never been tracked. Don't buy it.
	kingkow \| Aug 26, 2025 Report Abuse
	Fake offer This one doesn't work, it will never show up in your pending cash back. 2 stars because it was easy to cancel before 1 month with ExpressVPN itself.
	ddward \| Aug 22, 2025 Report Abuse
	payment received I received the cashback 3 and a few days after the purchase.
	jucianeoliveira \| May 28, 2025 Report Abuse
	Not tracking the purchase at all Not tracking the purchase after around a month. Confirmed with expressvpn that my purchase is valid. However still not tracked in topcashback. Report a missing claim, but topcashback put it on ice until at least for 90 days, that would be well after the refund period. Topcashback refused to help further despite multiple enquiries. This is the 2nd time this is happening. I think I am forced to refund it again if it is still not tracking.
	kenichung \| May 11, 2025 Report Abuse
	Do not expect cashback In 2022 and 2023 I got cashback each time I bought a year subscription. Both tracked in less than 24 hours from purchase. This year in Dec 2024, it didn’t track. I suspect they are not tracking on purpose somehow. I suspect going with another vpn. Full price is not worth it.
	philliptaw \| Apr 29, 2025 Report Abuse
	DO NOT BUY Unreliable merchant
	dekvitaly \| Apr 27, 2025 Report Abuse
	Cash Back didn't track! Thankfully ExpressVPN has a 30 day money back guarantee, but the purchase didn't track unfortunately. Too many negative reviews and experiences with getting them to honor the cash back to take the risk. Too bad because ExpressVPN is a good VPN.
	Member442247470301 \| Apr 27, 2025 Report Abuse

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