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ExpressVPN Reviews

Reviews and experiences from TopCashback members who have shopped with ExpressVPN. Log in to review

ExpressVPN Reviews
	Cashback declined after 2 months Just like other people, same story here. I’m very disappointed with ExpressVPN. After waiting for 2 months via TopCashback, my cashback was declined without any reason. I'm a new customer. I feel like I've been scammed!
	Member1244225158839 \| Mar 03, 2026 Report Abuse
	Decline on valid purchase Just like everyone else, purchased in Nov 2025 and in Jan 2026 they declined the cashback for no reason. My purchase was valid and they still actually have my package with 100% cashback. Avoid this, very scammy. Will do a chargeback with my credit card.
	Member1143984701014 \| Feb 12, 2026 Report Abuse
	Purchase Declined I’m very disappointed with ExpressVPN. After paying for two months via TopCashback, my cashback was rejected without any reason.
	duythanh \| Feb 06, 2026 Report Abuse
	This retailer is not reputable. I purchased a product that met the cashback eligibility criteria, but after the waiting period expired, the retailer refused to pay me the cashback. No reason was given. It's best to avoid this retailer.
	Nrt1066 \| Jan 23, 2026 Report Abuse
	Hi there, Thanks for taking the time to share your experience. We’re really sorry to hear you didn’t receive the cashback you were expecting. We know how disappointing that can be. Cash Back can sometimes be declined by retailers if certain eligibility criteria aren’t met on their end, though they don’t always provide us with a detailed reason. If you haven’t already, we’d strongly recommend raising a support ticket with our team so we can look into this for you and check whether there’s anything we can do to help. We appreciate your feedback and hope we can assist further. Best, Erica TopCashback
	Valid purchase DECLINED after 2 months I purchased the service on Nov 10, 2025, specifically using my mobile phone to ensure a clean browser environment without extensions. The cashback tracked successfully but was suddenly declined on Jan 13, 2026, even though my subscription is still active and I never requested a refund. I see many other recent reviews from January 2026 reporting the exact same issue. This appears to be a mass decline of valid purchases by the retailer. I have opened a support ticket and expect TopCashback to investigate this batch rejection. Very disappointed.
	alonexsx \| Jan 17, 2026 Report Abuse
	Hi there, Thanks for sharing these details. We understand how frustrating it is to see Cash Back track correctly and then later be declined, especially when your subscription is still active and no refund was requested. While Cash Back can be declined by the retailer after tracking if their internal checks aren’t met, they don’t always provide us with a specific explanation for the decision. That said, we’d really like to look into this further for you. Please submit a missing Cash Back Claim (if you haven’t already) with your and we'll be happy to chase that up with ExpressVPN. Best, Erica TopCashback
	Cash back Declined. Bait and switch? Same experience as others. Only subscribe to ExpressVPN due to the cashback deal. After two months, cashback declined!? I better be getting my $137 back.
	Member1143907166328 \| Jan 16, 2026 Report Abuse
	Hi there, thanks for sharing your experience. We’re really sorry to hear how disappointed you are—we understand how frustrating it is when Cash Back doesn’t go through as expected, particularly when it’s a significant amount. While Cash Bacl can initially track and later be declined following the retailer’s checks, the final decision does sit with the retailer and they don’t always provide us with a specific reason. That said, we’d strongly recommend raising a Missing Cash Back Claim so we can chase this up with ExpressVPN on your behalf. Best, Erica TopCashback
	Purchase Declined Purchase tracked, but they didn't pay. After 2 months, they declined to pay the cashback, though I was meticulous with all the requirements: "ExpressVPN Cash Back has been declined by the retailer"
	squinky86 \| Jan 13, 2026 Report Abuse
	ExpressVPN ExpressVPN's CUSTOMER SE.RVICE +1 8O5 41O 5.OO3 ExpressVPN's PHON.E NUMBER +1 8O5 41O 5O.O3 ExpressVPN's CUSTOMER SERVICE +1 8O5 41O 5OO.3 CUSTOMER SE.RVICE +1 8O5 41O 5.OO3 ExpressVPN's PHON.E NUMBER +1 8O5 41O 5O.O3 ExpressVPN's CUSTOMER SE.RVICE +1 8O5 41O 5.OO3 ExpressVPN's PHON.E NUMBER +1 8O5 41O 5O.O3 ExpressVPN's CUSTOMER SERVICE +1 8O5 41O 5OO.3
	Member1244087551241 \| Dec 08, 2025 Report Abuse
	Cashback Tracked and showed up quickly Amazing Cashback- 100%. Tracked and showed up quickly. Hoping that it will be paid without any troubles.
	vp78 \| Nov 13, 2025 Report Abuse
	Got full cashback, very good service I am using Express vpn. It is excellent. I purchased through TopCashBack in April 2025, and the cashback amount was tracked within a day. I finally received my cashback in July 2025. I am happy with my overall experience with ExpressVPN and TopCashBack. Thank you, TopCashBack, for giving the cashback.
	Biswarup_Ash \| Oct 12, 2025 Report Abuse
	Awesome Got the full cashback, can't rave about the experience enough!!!
	calculus1918 \| Sep 06, 2025 Report Abuse
	Scam Purchase never been tracked. Don't buy it.
	kingkow \| Aug 26, 2025 Report Abuse
	Fake offer This one doesn't work, it will never show up in your pending cash back. 2 stars because it was easy to cancel before 1 month with ExpressVPN itself.
	ddward \| Aug 22, 2025 Report Abuse
	payment received I received the cashback 3 and a few days after the purchase.
	jucianeoliveira \| May 28, 2025 Report Abuse
	Not tracking the purchase at all Not tracking the purchase after around a month. Confirmed with expressvpn that my purchase is valid. However still not tracked in topcashback. Report a missing claim, but topcashback put it on ice until at least for 90 days, that would be well after the refund period. Topcashback refused to help further despite multiple enquiries. This is the 2nd time this is happening. I think I am forced to refund it again if it is still not tracking.
	kenichung \| May 11, 2025 Report Abuse
	Do not expect cashback In 2022 and 2023 I got cashback each time I bought a year subscription. Both tracked in less than 24 hours from purchase. This year in Dec 2024, it didn’t track. I suspect they are not tracking on purpose somehow. I suspect going with another vpn. Full price is not worth it.
	philliptaw \| Apr 29, 2025 Report Abuse
	DO NOT BUY Unreliable merchant
	dekvitaly \| Apr 27, 2025 Report Abuse
	Cash Back didn't track! Thankfully ExpressVPN has a 30 day money back guarantee, but the purchase didn't track unfortunately. Too many negative reviews and experiences with getting them to honor the cash back to take the risk. Too bad because ExpressVPN is a good VPN.
	Member442247470301 \| Apr 27, 2025 Report Abuse
	Not tracked cashback. There are no tracked record found on topcashback even paid after 7 days. Fake cashback.
	jensbwi1773 \| Apr 26, 2025 Report Abuse
	Hi there, If your transaction didn't track, please submit a Missing Cash Back Claim. We are more than happy to chase that up for you! As long as you've clicked through the link provided by TopCashback, we'll be able to look into this. Best wishes, Erica TopCashback
	Cashback never tracked Cashback never tracked I followed all the instructions when signing up for ExpressVPN through TopCashback, but the cashback was never tracked. I waited for weeks and even tried submitting a missing cashback claim, but it didn’t work. What’s frustrating is that I used the same process with PrivateVPN and PureVPN before, and those tracked just fine—so the issue seems to be specific to ExpressVPN. I hope this can be looked into, and the tracking system improved to avoid this kind of problem in the future.
	KillNoisemaker \| Apr 19, 2025 Report Abuse
	Hi there, I'm sorry to hear you've had this experience. After looking into your account, it looks like there is a validation period set up by ExpressVPN. Once that is over on 7/13/2025, we'll be able to submit this claim to the retailer for you. Some of the reasons Cash Back doesn't track could be not regularly clearing cookies & cache, having too many tabs open while shopping, shopping with a pre-loaded cart, having ad-blockers or utilizing a promo code not provided by TopCashback. We've emailed you to further discuss this if you have any questions. Best wishes, Erica TopCashback
	Cashback never tracked Cashback never tracked. Had to get a refund from ExpressVPN before the 100% money back guarantee ran out.
	Member341975344839 \| Apr 10, 2025 Report Abuse
	Quite despicable... 1, 6 and 12 month are cited for cashback, but they don't even have 12 month now... and if you buy 24 month no cashback.. Always some such weasly caveat for cashback...
	alfaunits \| Jan 24, 2025 Report Abuse
	Got the cashback After 14 weeks I got the cashback, this the second cashback I got from TCB, I'm very satisfied, thanks.
	Runner \| Apr 22, 2024 Report Abuse
	good cashback!!! This is a perfectly cashback!!!
	NaSK \| Aug 10, 2023 Report Abuse
	It was not easy. And they promised $75 cashback which they did not fulfill. Very disappointed in this company
	rickywede \| Aug 18, 2021 Report Abuse

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