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bebe.com Reviews

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bebe.com Reviews
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I purchased a dress from Bebe.com. Upon receiving it, I realized the dress was spandex and did not look as pictured online. I did not even try the dress on and returned it in the original packaging. I called their customer service a week after the tracking information showed the package was delivered and was informed they had not received it. I also sent an email to their customer service with no response. I then called again over a week later to confirm they had received my return. I was then informed I would not receive a refund due to an alleged stain they found on the dress. Since I had not tried it on and barely took it out of the package, I knew this was untrue. I asked if the bag had anything on it when they received the return. The customer service agent stated it went to a different department and she didn't know. This is completely ridiculous. I will NEVER order from this company again.
  | Jul 25, 2017 Report Abuse