Banggood Reviews and Feedback- Page 34
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Banggood Reviews

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Shoppers are lauding Banggood’s services on Trustpilot. Many can’t help but praise the retailer for its vast array of products, such as footwear, electronics, clothing and accessories. Banggood reviews also show appreciation for the store's affordable prices. One satisfied buyer claims he ordered multiple smartphones for friends because they’re “tremendously cheap.” And another compliments the quality of the items despite the low costs.

Other Banggood reviews discuss the prompt shipments, good return policy, and helpful support reps. A client who received a faulty product says he contacted customer service “and obtained a new shipment in only one day.” Meanwhile, TopCashback members are enjoying Banggood’s cashback perks.

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Banggood Reviews
friend icon Good quality products that cost far less than...anywhere else... Shipping to US takes forever, but hey... It IS coming from China... on a slow moving boat ;)
  | Jan 10, 2015 Report Abuse
friend icon I think Banggood do everything you can to have satisfied customers. It has a wide range of products and their quality is OK.
  | Nov 29, 2014 Report Abuse
friend icon Banggood is a good online shopping for a good stuffs with quality and prices beside that it's a free shipping. Have ordered from BangGood many, many times. If I had a question, they promptly answered it. The customer service is great and they will help you to solve the problem. I have to thank SERENE who is a best customer service who helping me all along and solved my problem. It might take a little longer than usual for shipping but it will show up at your door and worth it, just be " Patience" . Thanks Banggod!!!
  | Nov 13, 2014 Report Abuse
friend icon hola, tras pedir que se ejecute la garantia por un telefono averiado me enviaron uno nuevo, aunque creo que el tiempo de llegada fue excesivo en resumen bien
  | Nov 09, 2014 Report Abuse
friend icon Un-tracked more then 20 deals without notice or error
  Sonic84 | Aug 09, 2019 Report Abuse
friend icon I have no experience
  | Jul 03, 2015 Report Abuse
friend icon has brought lots of flexibility to my business. Prices are first thing you will notice, most of things you will not find better priced anywhere online, period. This allows us to stock on some little things we would normal acquire per project basis. For very valuable, large and/or fragile items one can always opt for faster means of transport. Most items i ordered went trough snail mail and with some patience all have found its way. Some items were damaged in transport but very clear and concise customer support resolved all issues very fast and kind. This last point is in my opinion more important than original price and that is why we will return to their shop.
  | Dec 22, 2014 Report Abuse
friend icon I have placed an order on 6th Nov 2014 of about $20.59, but something bad happened to parcel and I didn't received after stipulated delivery time. I contacted banggood customer support and they offered full refund of $20.59 and same I received on very next day in my Paypal account. Excellent Customer Support
  | Dec 17, 2014 Report Abuse
friend icon i didn't receive my cash back in paypal
  Mourad_Alluka | May 06, 2019 Report Abuse
friend icon i don't get the cashback for all orders i do in your cashbacksite
  Mourad_Alluka | Mar 21, 2019 Report Abuse
friend icon Banggood did not accept the pictures sent to prove they sent a defective, "crooked, not straight" item with a sloppy quality check upon packaging. We admit these pictures from the recipient who received the gift item were small, but these several picttures are sufficient to show it is crooked and thus defective. They kept insisting on getting more pictures, which is pointless. The recipient is very disappointed and we have damaged our relationship as a result. He called the product "a piece of shit" and we trully regretted the order. Morever, I decied to pay for insurance upon order hoping the replacement/refund process will smoother and I was specutacularly wrong. They are trying to settle with paying only 1/3 of the original order value. They don't seem to understand the concept of insurance. Unless I get the full amount of value back, what is the point of paying for insurance. I had a similar bad experience when I did NOT pay for insurance once with Banggood, but paying insurance makes no difference. So, they are simply charging a little bit more for nothing? Please. We have dealt with Banggood for replacement or refund for damaged items as we purchase frequently, but while they do order handling right most of the time and shipping handling time is also usually quite short and they ship quickly, when they did something wrong like this case, they won't accept the responsility easily and drag their feet very long, a very very bad habit. I have to give them a full negative comment and feedback score they deserve and hopefully they will correct their behavior in the future as clearly they have to improve this area for greater customer satisfaction. Prospective and existing customers of Banggood deserve to know this as they will be in state of shock and also under tremendous stress when something gets wrong like this case as Banggood will not take responsibility easily even if you insure your package. You are paying extra to get insuran
  ichiichi | Jun 14, 2018 Report Abuse
friend icon BAD - Lot of transaction Untracked
  elkei | Feb 27, 2018 Report Abuse
friend icon Denied completely valid claim saying order was cancelled. Don't buy from these shysters.
  Fiestaman | Dec 08, 2017 Report Abuse
friend icon Beware of promotions on Don't buy anything on flash sales or other seemingly great promotions. Banggood's tactic is to mix good deals with bad deals. If you get confused and choose a bad deal, you pay and you get the product. On the other hand, if you wisely choose a good deal, you pay and you wait… and wait… After a week or so, they will claim that the product is out of stock and suggest something else. Of course this "something else" will be a bad deal. Even if you choose wisely for the second time and get your money back, you lose a lot of your time. And if you complain, they will offer you some points, worth maybe a dollar. I know what I'm writing as I was (un)lucky to buy a laptop for $500 on a flash deal with 20 or 30% discount.
  5okrates | Nov 20, 2017 Report Abuse
friend icon BAD MERCHANT - All of the transactions i made were not recorded. When i file a case may be i get the cashback for some of them.
  elkei | Nov 15, 2017 Report Abuse
friend icon Still didn't get any cashback
  topdog972 | Jul 12, 2017 Report Abuse
friend icon Plays games with defective items............My product almost caught on fire and Banggood has all kinds of vague stocking/shipping/holiday excuses and is delaying the shipment of replacements. They refuse to give me a date of restocking. They just say wait......PayPal escalated claim had to be filed.
  | Feb 24, 2016 Report Abuse
friend icon No cashback and not accepting missing cashback claims.
  Draganv | Feb 16, 2016 Report Abuse
friend icon Good prices and nice % of cashback, but not tracked automatically by Topcashback. I had to claim cashback every time I buy something. Quite slow to respond.
  kamelot | Feb 06, 2016 Report Abuse
friend icon banggood est super , j' ai plusieurs achats de faits avec eux et j' ai eu un service super
  scorpion1 | Jan 09, 2015 Report Abuse
friend icon très bon site , bon produit et prix et service client .
  | Jun 01, 2014 Report Abuse
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