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AT&T Internet Reviews
Reviews and experiences from TopCashback members who have shopped with AT&T Internet.
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AT&T Internet Reviews
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Declined
Had to file a missing claim. Declined because "another coupon code was used." I'm guessing that the "discounts" they give you during the sign up process count as another "offer" that invalidates the affiliate referral thing.
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raptor | Jun 17, 2026
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Declined CB after long wait despite proper process
I purchased fiber internet using a clean browser and took detailed records. AT&T refused to honor the purchase, saying it tracked somewhere else, despite this being impossible. They also made me wait many months before denying. TCB did their best to make it right, but the lack of any type of appeal process would make me unwilling to trust AT&T in the future.
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tpatla | Mar 08, 2026
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Total fail
I have had two orders for AT&T service that never paid out after months and numerous followups.
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quisp | Jan 27, 2026
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Purchase didn't track
Very frustrating that it took many months and follow ups to finally get paid. Frankly, poor tracking is the number 1 reason I choose TopCashback as my backup cashback service instead of #1. I'm sure they'll say it is the merchant's fault, but frankly the way they handle tracking and follow up credits is below the standards of other competitors.
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tdikman | Nov 24, 2025
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Denied for unknown reason
Denied after waiting for 8-9 months, filed the claim and they came back with "Unfortunately, the retailer has declined your cashback claim. While we don’t receive specific details this often happens due to one or more of the following:
Using a coupon code or gift card
Not starting with an empty basket
Not regularly clearing cookies
Pop-ups or unnecessary tabs open during purchase
Returning, exchanging, or modifying part of your order, which can lead to cashback being declined"
Which i did none and followed the instructions and made sure i read the exclusions but still got denied. So wont bother
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VicBak | Sep 24, 2025
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Denied after 8 months wait
Denied after 8 months wait
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farandkoo | Apr 09, 2025
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Still waiting after 8 months
Still awaiting cashback from ATT after over 36 weeks (8 months). TCB's customer service just has me on hold, pending the vendor's payout.
Thankfully the product itself has functioned fine, regardless of cashback issues.
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Fuzziekitty | Dec 05, 2024
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